100 Percent Remote Customer Service Agent

AO Globe Life is seeking motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or pursuing a people-focused career with long-term growth—this opportunity provides the training, mentorship, and structure to help you succeed from anywhere in the United States. With comprehensive onboarding, inbound client interest, and a supportive development system, you’ll build meaningful relationships while growing your professional skillset. Key Responsibilities Conduct virtual consultations with clients via Zoom Guide individuals and families through personalized supplemental benefit options Support clients throughout the enrollment process with professionalism and clarity Maintain accurate and organized digital documentation Deliver responsive follow-up and high-quality client service Participate in weekly training sessions and mentorship programs Build long-term client relationships rooted in trust and service Qualifications Strong communication and interpersonal skills Organized, self-motivated, and comfortable working independently Confident in virtual meetings and familiar with digital tools Motivated by purpose-driven work and helping others Customer service or client-facing experience preferred, not required Authorized to work in the United States Reliable internet connection and Windows-based laptop or PC with webcam What We Offer 100% remote work environment Flexible scheduling Inbound client interest — no cold outreach Weekly performance-based pay Renewal-based income growth opportunities Full training and licensing support Monthly and quarterly performance bonuses Equity opportunity for qualifying team members Clear advancement pathways into leadership roles Collaborative, mission-focused team culture About AO Globe Life For over 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to take the next step in a purpose-driven remote career, apply today.