#127306 - UX Designer

We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate. The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment. Enterprise experience strongly preferred. Key Responsibilities * Design end-to-end product experiences across mobile applications and desktop web. * Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups. * Design user experiences for AI-powered messaging features. * Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns. * Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality. * Apply established design-system components, patterns, and visual standards. * Collaborate with Product Management, Engineering, UX Research, and Legal partners. * Incorporate qualitative research findings and user feedback into design iterations. * Support design validation through qualitative research and A/B testing. * Prepare clear design specifications and handoff materials for engineering teams. * Work independently, manage assigned design work, and ramp quickly with minimal oversight. Must-Have Skills * 3+ years of professional product UX design experience. * Portfolio demonstrating end-to-end product UX work. * Strong interaction design, visual design, prototyping, and user-journey design skills. * Experience designing complex workflows or data-heavy enterprise product experiences. * Experience with search, filtering, data export, or comparable complex interaction patterns. * Ability to work independently and operate effectively with minimal oversight. * Experience collaborating with Product, Engineering, Research, and Legal stakeholders. * Experience incorporating UX research findings and user feedback into product designs. * Strong written and verbal communication skills. * Recent hands-on individual contributor experience. Nice-to-Have Skills * Experience designing messaging, inbox, communications, or notification products. * Accessibility expertise, including familiarity with WCAG and assistive technologies. * Experience designing international or localized products. * Experience designing products for the Japanese market. * Mobile-first product design experience. * Experience supporting A/B testing or experimentation programs. * Prior contractor or embedded-team experience within a large product organization. * Experience designing AI-enabled product features. Required Tools & Platforms * Strong, current Figma proficiency. * Experience creating interactive prototypes. * Experience with design-to-engineering handoff workflows. * Experience working within an established design system. Location, Time & Engagement * Remote contract opportunity. * Candidates must be located in the United States. * Must be available for full-time work at 40 hours per week. * Must be able to work with teams operating in the U.S. Central time zone. * Contract is expected to continue through March 31, 2027.