#130536 - Salesforce Developer

We are seeking an experienced Salesforce Developer to support the development, enhancement, and integration of Salesforce Service Cloud solutions. This is a hands-on development role focused on delivering scalable business functionality, custom components, and integrations within a complex Salesforce environment. The ideal candidate can independently execute development work while collaborating effectively with cross-functional partners and other technical team members. Enterprise experience strongly preferred. Key Responsibilities * Develop and enhance Salesforce Service Cloud solutions. * Build and support Salesforce Omni-Channel functionality, including routing, capacity, and presence management. * Develop scalable Salesforce applications and business functionality using Apex and Lightning frameworks, with Lightning Web Components as the primary development framework. * Develop Apex triggers, controllers, test classes, and supporting application logic. * Develop custom objects and other Salesforce platform customizations. * Maintain and enhance existing Aura and Visualforce components as needed. * Build and maintain integrations between Salesforce and third-party systems using REST-based web services and Salesforce APIs. * Work with REST APIs, Bulk APIs, and Metadata APIs to support integrations, deployments, and platform functionality. * Support integrations with external SaaS platforms and AppExchange applications as applicable. * Participate in Git-based Salesforce development, CI/CD, deployment, and migration processes. * Independently own assigned development work while collaborating effectively with the broader team. Must-Have Skills * 5+ years of experience developing Salesforce business applications. * Strong proficiency in Apex, including triggers, controllers, and test classes. * Strong hands-on experience with Lightning Web Components (LWC). * Experience with Salesforce Lightning development. * Strong experience with SOQL and SOSL. * Demonstrated experience building business solutions within Salesforce Service Cloud. * Hands-on experience with Salesforce Omni-Channel functionality. * Experience developing custom objects and working within the Salesforce development environment. * Experience integrating Salesforce with third-party systems using REST-based web services. * Experience maintaining or enhancing existing Aura and/or Visualforce components. * Hands-on experience with Git and Salesforce CI/CD, deployment, and migration processes. * Ability to work independently while collaborating effectively in a team environment. * Strong written and verbal communication skills. Nice-to-Have Skills * Salesforce Platform Developer II certification. * Experience with telephony or CTI integrations within Salesforce. * Experience working in enterprise-scale Salesforce environments. * Familiarity with complex Salesforce data models and large-scale implementations. * Experience with Copado or similar Salesforce deployment and CI/CD tools. * Experience supporting integrations with external SaaS platforms and AppExchange applications. * Experience integrating Salesforce with AI-driven tools or services, including predictive analytics, machine learning APIs, or generative AI platforms. * Exposure to Salesforce AI capabilities such as Einstein features or AI-powered automation within Sales Cloud or Service Cloud. * Experience building AI-enabled workflows or automation using REST APIs. * Understanding of prompt engineering concepts or experience applying generative AI tools within business applications. * Familiarity with data preparation, governance, and security considerations for AI-enabled solutions. Required Tools & Platforms * Salesforce Service Cloud * Salesforce Omni-Channel * Apex * Lightning Web Components (LWC) * Salesforce Lightning * SOQL and SOSL * Aura and/or Visualforce * Salesforce custom objects and development environment * REST-based web services and Salesforce APIs * Git * Salesforce CI/CD, deployment, and migration processes Location, Time & Engagement * Remote contract engagement. * Full-time allocation, approximately 40 hours per week. * Candidates must be located in LATAM or India. * Availability to work U.S. Central Time hours is required. * Current contract end date: March 31, 2027.