$16/hr. Remote Medical Call Center Customer Service Representative

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

We're looking for motivated individuals who are ready to succeed in a rewarding work-from-home role.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment-this could be the perfect fit for you!

APPLY TODAY!!!

Position Overview

Job Title: Healthcare Customer Service Representative

Pay: $16/hr. Weekly Pay plus Benefits

Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)

Projected Start: TBD

Equipment Provided and shipped directly to your home.

Job Details

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.
  
  

Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
• Adhere to all company required KPI's
• HS Diploma/Equivalent
  
  

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