Academic Evaluator Trainee (Student Services Professional, IA)

Position Summary The Academic Evaluator/Advisor Trainee (SSP-IA) participates in a comprehensive training program designed to develop expertise in academic evaluation, transfer credit analysis, admissions eligibility review, and student advising. Through structured learning and hands-on experience, the incumbent gains knowledge of CSU policies, Title 5 regulations, SDSU degree requirements, and transfer articulation practices. Upon successful completion of the training program, the employee progresses to independently evaluate academic records, determine transfer credit applicability, advise students on degree completion, and support admission and graduation processes. Key Responsibilities Evaluate transcripts and academic records to determine transfer credit, degree applicability, examination credit awards, and progress toward graduation. Review and maintain student records by auditing degree evaluations, verifying academic information, and ensuring records are accurate and compliant with university policies. Support transfer articulation efforts by researching external coursework, determining course equivalencies, and updating transfer credit information in university systems. Support students with degree requirements, academic policies, graduation planning, and readmission options to help them achieve their educational goals. Assess transfer admission eligibility by reviewing academic histories, evaluating coursework, and determining eligibility based on established admission standards. Conduct research and resolve academic record issues using university resources, databases, and policies to support accurate evaluations and student success. Why Join Us? Receive extensive training and professional development in academic evaluation, transfer credit analysis, admissions, advising, and higher education policy. Build specialized expertise in CSU and SDSU academic regulations, degree auditing, and student records administration. Gain hands-on experience working with complex academic systems, transfer articulation tools, and student information technologies. Contribute to meaningful work that directly impacts students' educational journeys and academic achievements. Enjoy opportunities for career growth and advancement within the Office of the Registrar and the broader SDSU community. Be part of a diverse and inclusive campus committed to excellence, innovation, and student success. As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU . Position Information Full-time, benefits eligible, permanent/probationary position. Position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services supports students throughout their journey at San Diego State University, from admission and enrollment through degree completion. The division includes Undergraduate and Graduate Admissions, the Office of the Registrar, Financial Aid and Scholarships, Recruitment, Enrollment Communications, and the Cal Coast Student Financial Center, working collaboratively to advance student success and support the university’s enrollment management goals. Within Enrollment Services, the Office of the Registrar serves as a central resource for academic records, registration, degree evaluation, and course scheduling. Through its student-focused services and partnerships across campus, the office helps ensure accurate record management, supports academic planning, and provides the critical enrollment and scheduling functions that contribute to a seamless student experience. For more information regarding the Department of Enrollment Services, click here . Education and Experience Bachelor’s degree in behavioral sciences, public administration, business administration, or a related field preferred. Relevant professional experience demonstrating the required knowledge and skills may be substituted for education on a year-for-year basis. Key Qualifications Apply your understanding of human behavior and group dynamics to support students, faculty, and staff in a collaborative environment. Use research, observation, and analytical skills to gather information, identify trends, and develop meaningful recommendations. Conduct interviews and conversations that help uncover insights, assess needs, and support informed decision-making. Analyze complex information, think critically, and make sound, evidence-based recommendations. Communicate clearly and confidently, both verbally and in writing, with a variety of audiences. Prepare concise reports, summaries, and documentation that translate information into actionable outcomes. Build positive working relationships with diverse stakeholders through professionalism, collaboration, and strong interpersonal skills. Contribute effectively to meetings, discussions, and projects while working independently and as part of a team. Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation: Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines. CSU Classification Salary Range: $4,150.00 M–$5,076.00 M/month; hiring salary not expected to exceed $4,150.00 M /month. Full Benefits Package Includes: Generous Time Off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health Coverage: Medical, dental, and vision options at low or no cost. Education Support: CSU tuition fee waiver for employees and eligible dependents. Optional Offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview . SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Apply by June 25th, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tyler Emery, [email protected].