Account Director

Date: 20 May 2026 Location: Company: StarHub Ltd Job Description Key Responsibilities 1. Strategic Account Ownership• Own and develop multi-year strategic account plans for assigned IT manufacturing customers. • Build executive relationships across IT, Operations, Engineering, and Procurement. • Position the organization as a trusted digital transformation partner. • Lead quarterly executive business reviews (QBRs). 2. Revenue & Growth Management • Achieve annual revenue and margin targets. • Drive new logo acquisition within the manufacturing sector. • Expand wallet share through cross-sell and upsell initiatives. • Identify whitespace opportunities across regional plants and global offices. 3. Industry-Specific Solution Selling Develop and position solutions across: Connectivity & Network • SD-WAN for multi-site plants • MPLS / DIA / Private 5G • Campus and factory connectivity • Edge networking for smart factories Hybrid IT & Cloud • Hybrid cloud architectures (AWS, Azure, GCP) • Data center colocation • Disaster recovery & business continuity • Edge computing for manufacturing analytics Managed Services • Managed network services • Managed cloud operations • Workplace & end-user support • Infrastructure managed services • Green Tech Cybersecurity • OT/IT security integration • SOC services • Zero Trust architectures • Network & endpoint protection 4. Smart Manufacturing & Industry 4.0 Enablement • Understand manufacturing workflows (MES, ERP, PLM integration). • Support use cases such as: o Predictive maintenance o IoT sensor connectivity o Robotics & automation support o Real-time production analytics • Align solutions to operational efficiency, uptime, and cost optimization goals. 5. Commercial & Contract Leadership • Lead RFP responses and complex bid management. • Structure multi-year managed services contracts. • Negotiate enterprise framework agreements. • Maintain pipeline accuracy and forecasting discipline. Key Performance Indicators (KPIs) • Enterprise revenue and margin achievement • Cross-sell/upsell growth % • Customer retention & renewal rates • Strategic account penetration across plants/regions Qualifications • Bachelor's degree in business, Engineering, IT, or related field with at least 6 years of enterprise sales experience in o Telecommunications o Managed Services o Cloud / Hybrid IT • Proven experience selling into manufacturing enterprises. • Track record of closing large, multi-country deals. To APPLY NOW, click on Skye!