Account Director Mobile Identity

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. Role Description We’re seeking a Product Sales Expert (PSE) —a key individual contributor responsible for driving regional growth of a specific product or product group. In this role, you will translate company strategy into actionable go-to-market plans, enable sales teams with the right product expertise, and engage directly with customers to accelerate adoption and revenue. For this position, strong experience in Mobile Identity is essential, as you will work closely with this product line to ensure successful market penetration and business growth. What you’ll do Own regional execution & growth: Build and run the regional business plan for your product(s) with clear revenue and margin targets. Enable and sell: Train and support sellers, jump into strategic cycles, and negotiate independently end to end when needed. Mobile Identity focus: Drive solutions, with working knowledge of number portability and security processes. Work with MNOs: Engage mobile network operators and ecosystem partners to craft offers, integrations, and joint GTM motions. Be the product champion: Stay on top of features, benefits, competitive moves, and market trends—be the region’s go-to expert. Close the loop with HQ: Channel customer and competitor insights to HQ teams (PSMs, Product, PMM) to influence roadmap, packaging, and positioning. Align to scale: Partner with HQ so product strategies ladder up to overall regional sales objectives. Qualifications: Must-haves Proven selling experience (Product Sales, Sales Engineering, Solutions, or similar) with measurable impact on revenue. Mobile Identity background: Hands-on experience selling/implementing identity solutions with operators (e.g., number verification, KYC, fraud/SIM-swap), understanding number portability and security processes. MNO experience: Comfortable navigating the mobile operator commercial and technical ecosystem (stakeholders, partnerships, co-sell motions). Independent negotiation: Capable of running complex, multi-stakeholder deals on your own when required. Stakeholder management & communication: Effective bridge between regional sales and global PSM/Product/PMM teams. Nice-to-haves GTM strategy: Ability to design and execute a regional GTM (account prioritization, motions, channels, pricing/packaging). A track record selling identity solutions into banks, fintechs, wallets, super apps, e-commerce, ride-hailing, or other high-verification industries. Multi-country regional experience and partnerships with carriers/operators. Benefits Health Insurance 100% covered by infobip Dental Insurance Life Insurance Commuting Allowance (parking slot or Uber) Meal Voucher Gympass Childcare Assisntance Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process . #LI-RA1