Account Executive

Uniserve Communications Corporation is a leading Canadian IT and technology services company with over 30 years of experience helping businesses stay ahead with secure, reliable, and future-ready IT solutions. Headquartered in Vancouver with operations across Western Canada and now expanding services into Ontario, Uniserve provides a full range of managed IT services, cybersecurity, cloud solutions, connectivity and data-centre capabilities to business and enterprise customers nationwide. We are growing our Ontario presence and seeking a motivated Account Executive to drive sales growth while being committed to intentionally understand the needs of our Client Partners to provide & support solutions that power their security and success. Key Deliverables New revenue from new customers Qualified and active sales pipeline New customer acquisitions (logos) Successful handoff to onboarding Accurate and complete proposals Core Responsibilities New Relationship Development Identify target prospects within defined Ideal Customer Profile Conduct outbound outreach (calls, email, networking) Build relationships with decision-makers Maintain an active pipeline of new opportunities Track all prospect activity in CRM Opportunity Qualification Assess prospect fit based on services, size, and needs Confirm budget, authority, need, and timeline Identify technical and operational requirements Disqualify low-probability or poor-fit opportunities Document qualification details in CRM Solution Coordination Work with T3 SMEs and engineering for technical input Define scope of services required Ensure proposed solution aligns with customer needs Validate feasibility with Operations Adjust solution based on feedback Proposal Creation & Presentation Prepare proposals aligned with pricing and margin targets Ensure accuracy of scope, pricing, and terms Present proposals to prospects Handle objections and refine proposals as needed Maintain version control and documentation Deal Closure & Contract Execution Negotiate terms and pricing within guidelines Obtain internal approvals when required Finalize contracts with customers Ensure all documentation is complete and signed Transition deals to onboarding Onboarding Handoff & Coordination Provide complete information to onboarding Ensure customer expectations are clearly defined Participate in kickoff meetings as needed Confirm onboarding begins smoothly Address early-stage customer issues KPIs / Performance Measures Sales target achievement (%) Regional revenue growth New logo adds Pipeline value vs. target Close rate Onboarding success rate Required Skills & Experience B2B sales experience (technology, MSP, or services preferred) Strong prospecting and new business generation skills Effective qualification and discovery capabilities Full sales-cycle management experience Ability to coordinate with technical teams Strong communication and negotiation skills Familiarity with CRM systems Must provide proof of eligibility to work in Canada; no sponsorship or relocation provided Compensation : CA$60,000 – CA$90,000 per year + commission Job Type/Location Full-time, Permanent based in Waterloo, Ontario Hybrid work model (combining Office, remote and client site visits) Language: English (required) Licence/Certification: Class G Licence (required) Benefits Casual dress Dental care Disability insurance Extended health care Life insurance Vision care On-site parking Commission and performance incentives Professional development opportunities Mileage reimbursement