Account Executive

Overview The Account Executive manages and advances relationships across an assigned portfolio of clients and partners. The primary responsibility of the role is to strengthen partnerships, implement account strategies, and reinforce the organization’s role as a trusted collaborator. Success in this position requires the ability to coordinate loyalty solutions, ensure operational excellence, and apply data analysis to inform decisions. Effectiveness in this role depends on consulting proficiency, financial stewardship, and awareness of evolving industry trends. Responsibilities Proactively meet and consult with clients, partners, and senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of ampliFI products/solutions, and through data analysis and management demonstrate the financial value of the ampliFI partnership. Support ampliFI clients who do not have an ‘assigned’ Account Executive and act as liaison for escalations, and act as internal sales on all revenue initiatives on behalf of the Relationship Manager. Responsible for consistently delivering the Strategic Business and Financial Review to all assigned clients and / or partners showing the value of consumer engagement and overall loyalty which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and industry expertise. Establish and align strategically the client’s and / or partner’s goals and objectives to ampliFI’s products and services to maximize the financial and consumer engagement value proposition for both the client and / or partner and ampliFI. Through data analysis and management, the strategic focus is key to identifying growth opportunities while utilizing a consultative sales approach that ensures clients and / or partners business objectives are met, and performance metrics of payment portfolios are maximized. Evaluate and understand market intelligence that may impact ampliFI’s product offering or sales approach and report significant industry insights accordingly. Prepare and deliver accurate and timely proposals; negotiate contractual relationships; propose and negotiate new and renewal term agreements; prepare and present pricing comparisons and proforma analysis; and continued program analyses. Meet or exceed established revenue growth goals from the sale of new products and services and by enhancing overall portfolio performance. Act as primary management point of contact for assigned client and / or partner for strategic and financial initiatives as well as act as the liaison for escalated issue resolution. Assist and participate in various industry conferences that promote ampliFI’s products and services. Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients and / or partners with new and existing products/solutions. Responsible for maintaining and keeping current account plans for all assigned clients and / or partners as well as attention to details for all financial opportunities and data elements within Salesforce, ensuring accounts and opportunities are updated and maintaining accurate records. Manage contract renewals for clients. Essential Skills and Experience Bachelor’s degree or equivalent in relevant work experience. Minimum of 3-5 years of related experience in the financial services industry; payments experience is a plus. Minimum of 3-5 years of executive client management and loyalty program experience is a plus. Minimum of 3-5 years in external or internal sales environment. Preferred Skills and Experience Preferred areas of expertise include card servicing, loyalty programs, and card issuing Key Competencies and Attributes Exceptional written and verbal/presentation communication skills. Ability to manage and foster internal and external resources and cross-functional relationships. Strong collaborator Comfortable with ambiguity and operating in an environment synonymous with change Organization skills and attention to detail Knowledge of and experience applying conflict resolution techniques Data analysis and management Expertise in organizing, prioritizing, and scheduling tasks Creative, flexible, and innovative team player Strategic thinker with strong problem-solving capabilities Dedicated to maintaining the highest standards of quality Proactive and initiative-driven: Anticipates challenges, identifies opportunities, and takes action to drive results before issues arise Travel: Occasional out-of-area and overnight travel may be expected and could be up to 25%. Work Arrangement Based at ampliFI’s Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. National remote opportunities require residency in one of the following states: AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $75,000 to $89,000. About ampliFI At ampliFI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do . Benefits and Perks Competitive pay plus 401(k) with employer match Medical, dental, vision, and life insurance Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options Tuition Reimbursement Paid time off, company holidays, and parental leave Employee Assistance Program Hybrid work environment with flexible hours Onsite perks including gym access and snacks Employee recognition programs celebrating milestones and achievements Growth opportunities within a supportive, team-oriented environment ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.