Account Executive

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about As an Account Executive, you will drive new business acquisition and revenue growth by selling Infobip’s solutions to high-touch Tier 1 customers within your assigned territory. This is an individual contributor role within the regional commercial structure, focused on identifying opportunities across existing and prospective clients, managing complex sales cycles, and building long-term customer relationships. You will work closely with internal stakeholders to secure new logos, expand customer value, and ensure sustainable account growth. What you’ll do Manage and grow a portfolio of Tier 1 customer accounts within your designated territory Identify new business opportunities across existing leads and prospective customers Sell Infobip solutions directly or through partners Develop tailored solution proposals and value propositions aligned with customer needs Manage forecasting, account planning, resource coordination, and sales strategy execution Negotiate pricing and contractual agreements to close new business opportunities Support end-to-end customer relationships during the first 12 months, including retention, cross-sell, upsell, and acquisition activities Build trusted customer relationships and maintain strong account health Maintain accurate and up-to-date CRM records throughout the sales cycle Collaborate closely with internal stakeholders to drive customer acquisition and growth Provide mentoring and guidance to less experienced team members when needed What success looks like Achievement of quarterly and annual sales targets Acquisition of new Tier 1 customer logos Strong pipeline generation and opportunity growth Accurate forecasting and CRM hygiene Effective collaboration with customers, partners, and internal teams Strong customer engagement and account expansion performance What makes you a strong fit Strong experience in B2B sales, account management, or business development roles Experience in SaaS, software, telecommunications, or technology-driven environments Proven ability to manage complex sales cycles and enterprise customer relationships Strong commercial mindset with negotiation and consultative selling skills Ability to work independently while collaborating across multiple stakeholders Strong communication and relationship-building capabilities Organized, data-driven, and disciplined with CRM management and forecasting Mentoring mindset with willingness to support team development Fluent English, spoken and written Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process . #LI-DM1