WHO WE ARE & WHAT WE DO
Hallmark's Content & Marketing Studio (CMS) and New Media Studios deliver creative solutions that introduce, engage, and connect people with Hallmark products, services, and experiences. Through world-class photography, video, music, and design, we bring to life the stories, relationships, and emotional connections that help people celebrate, care for one another, and experience what makes us uniquely Hallmark.
WHAT YOU’LL DO & HOW IT SHAPES OUR SUCCESS
The
CMS Account Leader
serves as the primary point of contact and strategic liaison between the Studio and assigned partners. Working closely with the Account Manager and cross-functional account and creative teams, the Account Leader leads projects through the development of strategic and creative solutions that support partner objectives and drive consumer engagement.
This role requires a strong understanding of consumer behavior and ability to help translate consumer insights into effective creative execution. The Account Leader serves as the initial intake lead for new projects, ensuring work is appropriately scoped, prioritized, and managed through completion.
The Account Leader is responsible for working with partners on their creative briefs, ensuring they are clear, strategic, and comprehensive. They gather and assess all relevant project information and partner with the Account Manager and/or Traffic Coordinator to evaluate priorities, allocate resources, and ensure alignment across teams.
Additionally, the Account Leader influences account strategies and execution plans, proactively manages complex project challenges, and drives projects to successful completion. This role is accountable for ensuring work is delivered on time, within budget, and to the highest quality standards while maintaining alignment with the approved strategy throughout the project lifecycle.
BASIC QUALIFICATIONS
The following are required to be considered for this role:
Bachelor's Degree or 4 years of professional work experience
4 years of client/creative agency experience in traffic, account management, or client account services OR 4 years of Hallmark multi-studio experience
Experience using project management software/systems
Experience with Microsoft Teams, Outlook, Excel, PowerPoint and Word
PREFERRED QUALIFICATIONS
Your resume will stand out if you have the following:
BA or BS in business, marketing or advertising
Previous print, social and/or digital commercialization marketing experience
Previous experience facilitating meetings and giving presentations/pitches
Strong interpersonal skills – ability to work with diverse internal and external partners
Strong verbal and written communication skills – able to effectively communicate with key business partners
Workamajig-specific project management experience
Ability to manage multiple projects and partners in a fast-paced environment
Ability to make quick decisions and prioritize tasks accordingly
Ability to work with sense of urgency and demonstrate excellent follow-through
Ability to deal with ambiguity
ADDITIONAL DETAILS
This position offers a hybrid work arrangement, giving you the best of both worlds: collaborating in person at Headquarters in Kansas City, MO and enjoying the flexibility of working remotely. The CMS team comes in 1-2 days a week, with a focus on Wednesdays.
This is a progressive role designed to grow with you. We’ll match the job level to your skills and experience so you can hit the ground running and keep building your career.
Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.
In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.
COME JOIN US! Now’s your chance to embrace a future with Hallmark- just follow the instructions below to apply.
You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.
Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.
HALLMARK – Because Connecting With Each Other Has Never Been More Important