Account Handler

Account Handler Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team and help deliver outstanding service to our clients based in Telford. This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported. Responsibilities include: · Dealing with client calls (inbound and outbound) in order to process/manage their insurance. · Calculating, negotiating and delivering premiums and agreeing payment methods. · Cross-selling policies the client does not currently have. · Offering risk management measures such as Driver Training and Driver CPC courses. · Achieving KPI's / targets - role specific. Key skills / attributes: A confident telephone manner. Strong interpersonal skills with the ability to build relationships and trust. The ability to thrive in a fast-moving, target-driven environment. Good IT literacy. A strong team ethos. Insurance knowledge is advantageous, but not essential, as full training will be given. In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it’s time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. #AIB #LI-EM1 #Hybrid Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening. Click here here to see our standard benefits page Department General Insurance Role Account Handling Locations Dumfries Remote status Hybrid Employment Types Permanent, Full Time Salary Dependent on Experience Job Reference reqID563569 About Everywhen Our journey is a story of continuous growth and evolution. As the UK-based broking and advisory heart of the Ardonagh Group, Everywhen unites a nationwide network with a strong local touch — powered by over 5000 talented individuals across more than 140 hubs. Founded in 2005 Co-workers circa 5000