Join Hightekers Group as an Account Management Specialist!
Remote from the Netherlands: 38,000.00 €/yr - 48,000.00 €/yr
Remote from Spain: 25,000.00 €/yr - 35,000.00 €/yr
Hightekers Group is a global workforce management solutions leader operating across EMEIA, APAC, and LATAM. Under one unified group, we power two distinct brands and business models designed to make international employment and flexible work simple, practical, and human: Hightekers and Rivermate.
This specific position sits within Hightekers—our freelancing management brand that supports over 4,000 independent professionals globally, helping them combine the freedom and earning potential of freelancing with genuine benefits and administrative relief. We are scaling quickly, and this role will be key to driving our business operations across the Netherlands.
As an Account Management Specialist, you will drive operational excellence by bridging internal operations and technical account management delivery. You will ensure that every billing cycle, service validation, and client input meets our highest standards of precision, operational quality, and strict SLA adherence across all markets.
This is not just about executing invoicing processes; it is about serving as a trusted operational expert providing accurate insights on client portfolios and ensuring our cross-functional stakeholders have the clarity and confidence needed to scale operations seamlessly, every single cycle.
What You’ll Do:
- Owns end-to-end monthly invoicing for a designated client portfolio. Collects and validates service records, consolidates variable elements such as expenses and adjustments, prepares invoices in line with contractual terms, and ensures accurate and timely delivery in accordance with internal quality standards.
- Acts as the primary operational point of contact for clients regarding contracts, invoicing, and service arrangements. Supports the execution of contract amendments and ensures correct operational follow-up in coordination with Sales, HR, and Finance teams.
- Collects, verifies, and validates variable operational inputs required for billing processing. Reviews financial output summaries to ensure accuracy and compliance prior to processing, flagging and resolving discrepancies when identified.
- Works closely with Sales, HR, Finance, and Operations teams to ensure consistency and efficiency across the client lifecycle. Supports smooth service delivery during onboarding, contract changes, and ongoing account management activities.
What You Bring:
- +2–5 years of experience in operations, account management, client support, or administrative roles, ideally with exposure to invoicing, billing support, contract management, or accounting processes.
- Experience handling recurring monthly cycles (service validations, variable elements collection, invoicing preparation, reconciliations, and follow-ups).
- Experience in a high-volume, process-driven environment and/or exposure to international client populations is strongly valued.
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (or equivalent experience). Certifications in administration, HR, or accounting are a plus.
- Strong Excel skills; strong proficiency in Google Workspace (Docs, Sheets); experience with invoicing, billing, or CRM/administrative platforms is valued.
- Fluent in English and Dutch (written and spoken). Proficiency in French, Spanish, or other group languages is a strong plus.
What we offer:
🌍Flexibility: remote work setup
🤸Work from Abroad: up to 20 office days per year.
🏖️Time off: legally designated vacation days and local public holidays.
📚Learning: access to a learning platform and an individual annual training budget.
💸Referral Bonus: financial reward for successful referrals.
If based in Spain:
🏥Health Coverage: private medical insurance.
❤️Daily Support: meal and/or transport benefits through Cobee.
💆Wellbeing: access to fitness and wellness experiences through ClassPass.
Join Us!
Even if your experience doesn’t tick every box, we’d still love to hear from you. At Hightekers Group, we value mindset, potential, and alignment with our mission just as much as hard skills. If this sounds like your kind of challenge, let’s build the future of global work together!
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