Account manager - 100% remote - Spain

Are you a hungry, highly motivated sales professional with a passion for cybersecurity? Do you excel at managing client relationships, driving retention, and unlocking new revenue opportunities?

As our Account Manager, you will be the commercial engine dedicated to our growing client base. Working closely with both our customer success and technical teams, you will cultivate deep relationships with global clients, ensure high satisfaction, and identify expansion, up-sell, and cross-sell opportunities to drive our Spanish market growth.

Who's RedCarbon: RedCarbon, Cybersecurity company working in Security Operations world has built since 2020, a team of AI Virtual Analysts to help SOC to analyze Alarms. The philosophy is to help Cybersecurity SOC team with a virtual team that can help Humans in quantity and quality supporting in Triage Level 1 analysis but also in Level 2 investigations, Intelligence, Threat Hunting, Audit and Compliance (NIS 2 & more). RedCarbon provides both solutions Enterprise grade one with High Level Human Interaction and Small and Medium Market full autonomous Platform. RedCarbon doesn't Detect and Remediate it is vertical on Analysis.

Your Mission & Responsibilities

• Relationship Management: Act as the primary commercial point of contact for international clients, ensuring long-term loyalty and satisfaction.
• Account Expansion: Proactively identify, negotiate, and close up-sell and cross-sell opportunities within existing accounts.
• Strategic Growth: Partner with product and engineering teams to align client feedback with our AI cybersecurity product roadmap.
• Pipeline Forecasting: Maintain accurate sales forecasting and customer data using our internal CRM systems.

Requirements

Must-have (Essential):

• Experience: 2+ years of experience in Account Management, Customer Success, or B2B Sales within the SaaS or enterprise software space.
• Domain Knowledge: A solid understanding of cybersecurity fundamentals (experience working with clients in SOC, SIEM, or enterprise IT security is a major plus).
• Communication: Exceptional English communication and negotiation skills (written and spoken), with a proven ability to build trust with technical and C-level stakeholders.
• Startup Mindset: A "hungry", self-motivated attitude—comfortable with fast-paced environments and driven by hitting commercial targets.
• Legal: EU citizenship or a valid work permit for Spain.

What We Offer

• Compensation: Competitive Gross Annual Salary (Salario Bruto Anual) with a solid base plus an attractive, uncapped commission structure tied to renewals and expansion targets.
• Impact & Growth: A unique opportunity to join a disruptive AI startup at an early stage and directly influence our global scaling strategy.
• Flexibility: 100% Remote based in Spain and avilability to travel
• Perks & Benefits: Laptop, Mobile Phone, Company Car