Account Manager

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. THE ROLE Your mission is to create synergy between online and offline fashion retail by supporting and coaching the partner boutiques on respective differences and needs. You will also build strong relationships with boutiques at all levels, while working closely with the wider commercial team in Farfetch, to ensure active engagement of partner boutiques and eventually to drive business results. WHAT YOU'LL DO Influence and drive boutique sales performance by engaging boutiques’ active participation in the partnership with Farfetch, maintaining commercial and operational strategic/tactical plans for each boutique, and turning knowledge into focused action optimizing online stock offer (selection, quantity/depth, delivery prioritization etc), markdown planning and inputting, ensuring adherence to promotions and other activities regularly conducting business reviews with boutiques to assess full online potential and growth opportunities and support the seasonal forecasting process Ensure excellent service to both partners and final customers by driving daily KPIs (e.g. order processing and shipment timelines, price inputting, inventory accuracy, etc) WHO YOU ARE Minimum of 3-4 years of experiences in B2B relations, Commercial or Wholesale Management (online and offline) ideally from a retail, brand or wholesale fashion environment – luxury or multi-brand environment will be a plus Ability to build relationships with different players in the business Outstanding skills in negotiation, combined with strong analytical ability and articulate communications Proactive and solution-oriented mentality, with an excellent sense of prioritization and optimization to effectively manage multiple tasks at a fast pace Proficiency in Excel and the use of data tools to obtain and/or assess analytical information Availability to travel for boutique visits (seasonal) and to the Porto or London offices (depending on needs) Fluency in Japanese and English (written and spoken) REWARDS & BENEFITS -Generous Annual Leave entitlement -Flexible working environment and more! EQUAL OPPORTUNITIES STATEMENT Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. SCAM DISCLAIMER It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.