Account Manager

Company Description Inez Hub is a growing, remote-first organization focused on delivering efficient, client-centered solutions across digital and professional services. The company values collaboration, accountability, and clear communication to build long-term relationships with partners and clients. Team members are encouraged to share ideas, take ownership of their work, and continuously improve processes and outcomes. Inez Hub offers flexibility, opportunities for professional development, and a supportive environment for individuals who thrive in dynamic, client-facing roles.

Role Description This is a part-time, remote Account Manager role responsible for overseeing client relationships and ensuring satisfaction with Inez Hub’s services. The Account Manager will serve as the primary point of contact for assigned clients, respond to inquiries, and proactively address issues or concerns. Day-to-day tasks include coordinating project timelines, tracking deliverables, preparing status updates, and collaborating with internal teams to meet client expectations. The role also involves identifying opportunities to expand services, supporting contract renewals, and maintaining accurate records of communication and account activity. The successful candidate will manage multiple accounts, prioritize tasks effectively, and communicate clearly with both clients and colleagues in a remote setting.

Qualifications

• Strong client relationship management skills, including experience serving as a primary point of contact and managing multiple accounts.
• Demonstrated ability to coordinate projects, track deliverables, and maintain organized records of communications and activities.
• Excellent written and verbal communication skills, with the ability to present information clearly and professionally.
• Proficiency with common remote collaboration tools (e.g., email, video conferencing, project management platforms) and basic office software.
• Solid problem-solving and conflict-resolution skills, with a focus on client satisfaction and long-term partnership building.
• Ability to work independently, manage time effectively in a part-time schedule, and adapt in a dynamic, remote environment.
• Previous experience in account management, customer success, or client services is strongly preferred.
• Relevant education in business, communications, marketing, or a related field is beneficial but not mandatory.