Account Manager

We’re a product powerhouse building a full-stack ecosystem for iGaming businesses. 40M+ players. 250 brilliant minds. One bet: our technology is so rock-solid that we stake our own business on it. From our hubs in Ukraine, Georgia, the UK, and the Philippines, we blend real-world experience and a battle-tested Tech Radar , all within an open-door culture. We are looking for a proactive and driven Account Manager with excellent communication and relationship-building skills to join our Commercial Business Unit and support our game development studios. In this role, you will: Be the face of VeliPlay and Ho7, building and maintaining strong commercial and operational relationships with partners while providing first-level commercial support. Build trusted, long-term relationships with key stakeholders, acting as their primary commercial advisor for strategic discussions and business growth opportunities. Own the commercial performance and GGR growth of your portfolio by monitoring performance, identifying growth opportunities, driving game adoption and upselling, and supporting underperforming accounts with clear action plans. Develop a deep understanding of partners' businesses to maximise commercial value through strategic recommendations. Manage game launches, marketing campaigns, Quarterly Business Reviews (QBRs), and product training. Become a trusted expert on VeliPlay and Ho7 games, collaborating with Product, Technical Support, and other internal teams to resolve partner requests and deliver cross-functional solutions. Stay up to date with product updates, market trends, competitor activity, and other developments that may impact partners' business, proactively sharing commercial insights and recommendations. Anticipate partner needs, communicate proactively, and coordinate internal teams to deliver timely solutions and an exceptional partner experience. Skills and experience you will need: Have excellent written and spoken English and experience working with international customers. Are service- and business-oriented, with excellent communication and relationship-building skills. Have a proactive commercial mindset and naturally identify opportunities to grow partner performance rather than simply responding to requests. Build trusted relationships with partners and confidently act as a strategic advisor, using commercial data and market insights to support business decisions. Stay up to date with industry trends, competitor activity, and player preferences, bringing valuable ideas and recommendations to partners. Are ambitious, curious, proactive, self-motivated, and enjoy working both independently and as part of a team. Are excited to travel to meet partners. Would be a plus: Experience in the iGaming industry or another international B2B environment. Experience managing commercial KPIs such as GGR, portfolio growth, or revenue performance. Experience conducting Quarterly Business Reviews (QBRs) and presenting commercial recommendations. Strong problem-solving skills and the ability to manage complex partner situations. You'll thrive here if you value: Initiative-taking and a confident approach at the workplace. Continuous learning and development. A collaborative and supportive team culture. HIRING PROCESS: Intro Call with TA Specialist → Technical Interview → Final interview → Offer We offer: Level up daily. Real mentorship, a clear career path, and support to lead your product. Battle-tested tech stack. Work with what we bet on: microservices, serverless, SRE strength. Health comes first. Health support options vary based on your location. Work your way. Remote, Kyiv, Tbilisi, Manila, London — or mix it up. Time off that matters. Paid vacation, public holidays — to recharge your way. Build your brand. Share your story, grow your voice — inside and out. Culture with a pulse. Team offsites, community events, and the energy of people who care.