Account Manager

Account Manager Do the work you’re proud of, with support at every step. Who are IDHL? IDHL is a leading digital agency helping ambitious brands find and unlock opportunities for growth. Our services span strategy, brand, technology, and marketing, with specialists working across disciplines to solve complex challenges and deliver measurable results. Continued investment in AI shapes how we work, from building knowledge and exploring new possibilities to putting them into practice across our business and client work. IDHL is also home to Fostr, Vervaunt, and The MTM Agency, each with their own areas of focus across the digital landscape. At the heart of it all is a focus on what matters: doing work we're proud of, making an impact for our clients, and supporting our people to do their best work. Hybrid working policy: employees are commutable to New York City two days per week. Account Manager Role Overview IDHL is one of Europe’s leading digital agencies - and we’re at the start of an incredible journey in the US. This is a brand-new growth phase, and with it comes huge opportunity for ambitious people who want to help shape something from the ground up. As an Account Manager, you’ll be right at the centre of that momentum. You’ll build strong client relationships, identify new business opportunities, as we deliver performance-led marketing strategies that drive measurable results. It’s a role for someone commercially minded, proactive, and ready to make a real impact in a fast-moving, high-growth environment. Key Responsibilities Develop strong client relationships to support retention and uncover new revenue opportunities Lead generation, upselling, and renewal strategy across performance marketing services Contribute to client strategies and collaborate with internal teams to deliver results Compile monthly SEO performance reports and attend client meetings Identify growth opportunities and steer accounts toward long-term success Work closely with cross-functional teams to ensure client goals are met and exceeded Person Specification Key Qualifications and Attributes: Proven experience in a commercial sales or account management role Understanding of digital marketing solutions (performance marketing experience is a plus, but not essential) Track record of exceeding targets and driving revenue Excellent communication and relationship-building skills Highly organised and able to manage documentation and reporting Comfortable working in a fast-paced, dynamic environment Strong initiative and problem-solving ability Commercially minded with a focus on outcomes Experience in a digital agency or client-facing sales environment preferred Legal right to work in the United States Compensation & Benefits Lucrative commission structure, 401(k) + healthcare Flexible & hybrid working; we believe the best work happens when balance does too. Enjoy a hybrid setup that gives you the flexibility to do your best work. Generous Paid Time Off (PTO) + Public Holidays Enhanced Parental Leave “Time4You” Wellness Days; two extra days dedicated to you - take time to pause, focus on your wellbeing, and come back feeling your best Department USA Role Account Manager Locations New York Remote status Hybrid Yearly salary $75,000 - $80,000 Perks of the job Hybrid working Prefer WFH or in the office? Enjoy the best of both with our hybrid working policy. Extra time off Buy up to an additional week of leave or trade leave for extra salary. Flexi time Early bird or night owl? Adjust your hours to fit your lifestyle, whether that's starting earlier or finishing later. Time4You days Take up to four half-days a year for your wellbeing, so you can focus on you. Financial & mortgage support Our partnerships with Salary Finance and Charles Cameron provide you with financial support and mortgage advice. Health & wellbeing Access a wealth of resources to help and support you depending on your situation, including counselling and legal support. Discounts & savings An employee portal offering discounts and cashback for supermarkets, gym memberships, and more. Customise bank holidays Swap religious-based bank holidays for those that matter to you. Invested in your growth Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans. Inclusivity matters to us We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics. Our jobs Account Manager USA · New York · Hybrid Business Development Manager Web & eCommerce - New Business · Leeds, Manchester · Hybrid Digital Marketing Executive Central Ops - Marketing · Leeds · Hybrid Digital Project Manager Web & eCommerce - Project Management · Leeds, Manchester · Hybrid Digital PR Account Executive Performance - PR · Leeds · Hybrid All jobs New York About IDHL IDHL is the UK’s leading digital marketing, web, and commerce specialist. Focused on delivering meaningful outcomes, we combine experience, AI-driven innovation, and deep insight to deliver transformation and commercial acceleration for world-leading brands. Founded in 2000 Co-workers About 500