I. Job Summary
The Account Manager - Construction Sales is responsible for managing waste and recycling services for existing construction accounts and growing temporary revenue by meeting or exceeding monthly sales goals. Account management includes handling service requests and service issues, educating customers and prospects on proper recycling processes, as well as the capabilities of WM's on-line tools. Focus on new business activities of 70% or greater is expected. New business activities include growing existing customer relationships, receiving referrals, and cold calling on new/planned construction projects.
II. Essential Duties and Responsibilities
Managing business to business sales relationships
Developing detailed proposals encompassing multiple services
Researching aspects of the waste and environmental services business
Attending conferences/symposiums as a means of networking and staying current with industry-and market-related information
Assignment management
Building trusting relationships
Providing high-impact Communication
Responsible for prospecting and closing to achieve budgeted sales goals by developing and implementing sound selling strategies that ensure revenue growth
Manage prospects by developing sound marketing plans and maintaining key information in the prospect database
Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriate
Effectively use WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.)
Proposes customer solutions that are compliant with appropriate local, state and federal regulations
Devising sales approaches and solutions
Marshalling resources
Sales negotiation
Sales opportunity analysis
III. Qualifications
A. Required Qualifications
Bachelor's Degree (accredited) or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience.
1 year of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
20 hours of training with Resource Conservation and recovery Act (RCRA) and
Certifications: WM CRA and
Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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