Account Manager I - Local Sales

Posted Monday, August 10, 2026 at 4:00 AM |Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps| USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY , and local media organizations, including our network of local properties, in the United States, and Newsquest , a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ , supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce . Job postings directing you to complete an application on other external sites may not be valid. If you are a California resident, you acknowledge that by applying for a job with us, this California Job Applicant Privacy Notice will apply to our collection, use, and disclosure of your personal information. To connect with us, visit www.usatodayco.com Title: Account Manager, Client Success Company: LocaliQ, powered by the USA TODAY Network About LocaliQ At LocaliQ, part of USA TODAY Co., we help businesses grow by bringing together advanced marketing technology, trusted audience reach, and the expertise to turn it into results. In this role, you’ll work at the intersection of digital marketing, data, and client strategy —helping businesses connect with customers across the full marketing funnel. You’ll partner with clients to understand their goals, build strategies that combine performance-driven digital solutions with the reach of the USA TODAY Network , and deliver measurable outcomes. This is an opportunity to be part of a team that doesn’t just manage campaigns—we build strategies designed to drive real business growth . About the Role The Account Manager, Client Success is a relationship-driven, client-facing role focused on building, maintaining, and growing strong partnerships with LocaliQ clients. You’ll serve as a primary point of contact for clients after the sale, helping them understand campaign performance, identify opportunities, and make strategic marketing decisions. You’ll work across a broad portfolio of solutions—including search, display, social, email, and O&O digital and print media —to create cohesive marketing strategies aligned to each client’s business goals. This role sits at the intersection of client relationships, marketing strategy, data analysis, and cross-functional collaboration . You’ll partner closely with Sales, post-sale optimization teams, ad operations, and other internal specialists to ensure campaigns are performing effectively and clients understand the value LocaliQ delivers. In your first 90 days at LocaliQ, you’ll build a strong foundation by learning our marketing solutions, technology, campaign management processes, and client success model . You’ll develop confidence navigating campaign performance, communicating insights to clients, and partnering with internal teams to address opportunities. As you progress, you’ll take greater ownership of client relationships, lead performance conversations, and proactively identify ways to improve campaign results and strengthen long-term partnerships. Why This Role Stands Out Strategic Client Impact – Go beyond campaign management by helping businesses understand their marketing performance and identify opportunities for growth. Diverse Marketing Solutions – Work across search, display, social, email, analytics, and O&O digital and print media to build holistic marketing strategies. Data-Driven Decision Making – Use campaign performance and business insights to make recommendations that directly influence client outcomes. Cross-Functional Partnership – Work alongside Sales, optimization specialists, ad operations, and other internal experts to deliver a strong client experience. Executive-Level Client Relationships – Build trusted relationships with business owners and decision-makers while serving as a strategic marketing partner. Powerful Platform & Reach – Leverage LocaliQ's marketing technology and the trusted scale of the USA TODAY Network to help clients reach more customers. Career Development – Build expertise across digital marketing, analytics, client strategy, and account management while developing skills that can open doors to future opportunities. Flexibility – Hybrid work environment that combines collaboration, client engagement, and the flexibility to manage your day effectively. What You Will Do Own the client relationship post-sale , building trust, maintaining strong communication, and ensuring clients understand the value LocaliQ delivers. Understand client goals and expectations and translate them into clear marketing strategies and campaign plans. Conduct regular performance reviews and client conversations to communicate results, identify trends, and recommend next steps. Review campaign performance alongside post-sale optimization partners to identify opportunities for improvement and growth. Develop and articulate data-driven marketing recommendations across search, display, social, email, and O&O digital and print channels. Advise clients on current and emerging marketing strategies that can help them achieve their business goals. Ensure a consistent marketing message and strategy across multiple channels and solutions. Partner closely with Sales teams to maintain alignment around client goals, opportunities, and long-term account strategy. Collaborate with optimization, ad operations, and other internal support teams to resolve issues, improve performance, and deliver against client objectives. Proactively identify new opportunities to improve campaign performance, client satisfaction, and overall account growth. Maintain accurate client and campaign information within CRM and other LocaliQ systems . Manage multiple client priorities and campaigns while maintaining strong attention to detail and meeting deadlines. Qualifications 3+ years of client-facing service or account management experience. 2+ years of hands-on experience managing online or digital advertising campaigns. Demonstrated experience building and maintaining strong client relationships . Working knowledge of digital advertising channels including paid search, display, social media, email marketing, analytics, and tracking concepts such as GA4 . Ability to quickly learn and apply marketing, business process, and technology concepts . Strong analytical and technical skills with the ability to review campaign performance and translate data into actionable recommendations. Excellent verbal and written communication skills , including the ability to clearly explain marketing concepts and performance results to clients. Strong collaboration skills and the ability to effectively work across Sales, Operations, Optimization, and other internal teams. Ability to manage multiple priorities while maintaining attention to detail, organization, and accountability . Moderate proficiency in Excel and PowerPoint . Google Ads and Google Analytics certifications required. Bachelor's degree in business, economics, finance, marketing, advertising, public relations, journalism, English, or a related field preferred. Who Thrives Here You’ll thrive in this role if you enjoy being the person clients trust to make sense of their marketing performance . You’re comfortable moving between client conversations, campaign data, internal collaboration, and strategic problem-solving—and you can turn complex marketing concepts into recommendations that are easy for clients to understand. You’re proactive, analytical, organized, and relationship-driven . You don't wait for a client to tell you something is wrong; you look at the data, identify opportunities, and bring forward ideas that can make their marketing more effective. You’re also comfortable with change. Digital marketing is constantly evolving, and successful Account Managers are curious, adaptable, and willing to learn new platforms, technologies, and strategies . Most importantly, you care about the client experience and take ownership of helping clients achieve meaningful results. Benefits We believe high performance should be recognized and supported through competitive compensation, strong benefits, development, and real opportunity to grow your skills. Competitive compensation 401(k) with company match Comprehensive health, dental & vision coverage options and more Unlimited MTO time off, including paid holidays Structured onboarding to get you ramped fast Ongoing coaching and development from experienced leaders Flexibility and autonomy in a hybrid work environment Access to industry-leading marketing tools, technology, resources, and expertise Career progression opportunities High-performance culture with recognition and opportunities to grow Ready to become a strategic partner for businesses and help turn marketing data into meaningful growth? If you enjoy building relationships, solving problems, analyzing performance, and developing marketing strategies that drive results , we’d love to hear from you. Apply today. USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees. In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.’s Recruitment Department at [email protected] . Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.