Account Manager – Retail Media Platforms, Client Insights

Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions : Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences : Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference : Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs : Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient : Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change. What will you be doing? Our team is composed of Retail/Commerce Media and Analytics professionals who are dedicated to delivering exceptional strategic insights and value to our Commerce & Retail Media clients. You will find success on this team by leveraging your analytical problem-solving, communication and relationship-building skills to deliver actionable insights, drive client adoption of Circana’s solutions and support long-term client success. We’re hiring an Account Manager to support client relationships with our largest Retail Media clients. The Account Manager will work closely with client operators and key stakeholders, translating business objectives into measurement and media solutions that drive action. In addition to delivering high-quality analytical outputs, the Account Manager serves as a trusted day-to-day partner, helping clients maximize value from Circana’s capabilities while representing the voice of the client internally to support product innovation and continuous improvement. Job Responsibilities Serve as the primary day-to-day contact for Retail Media partner stakeholders, building strong working relationships and supporting overall client success. Scope, build and execute a high volume of sales lift studies through Circana’s automated tools and client data collection. Lead client discussions with junior and mid-level stakeholders regarding campaign targeting, optimization, measurement strategies and performance outcomes, escalating and partnering with senior team members as needed. Manage and coordinate execution across targeting, optimization, measurement and clean room workflows while ensuring quality, accuracy and timely delivery. Monitor solution adoption and usage, identify client challenges and emerging needs, and proactively recommend actions that maximize client value and satisfaction. Support account and financial planning activities by providing client feedback, business context and insights that contribute to retention, renewals and future growth opportunities. Act as the voice of the client internally, helping influence product enhancements, process improvements, and service innovation based on client needs and market trends. Support client needs in a timely and efficient manner, demonstrating critical thinking, problem solving, operational excellence, and a commitment to exceptional client service. Requirements Required Bachelor’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field. Detail-oriented, organized, and proactive in task-management skills. Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders. Ability to thrive in a constantly evolving, agile environment. Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides. Preferred 1-2 years’ experience in an insights and analytics or account management role. Preferred 1-2 years’ experience in the media advertising ecosystem. Experience in executing multiple work streams across various stakeholders at once with the ability to prioritize assignments and deliver complex, high-quality projects on time. Circana Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions. Seek Clarity: Embracing complexity to create clarity and inspire action. Own the Outcome: Being accountable for decisions and taking ownership of our choices. Center on the Client: Relentlessly adding value for our customers. Be a Challenger: Never complacent, always striving for continuous improvement. Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Remote, USA. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $63,000.00 to $70,000.00 USD. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified. #LI-AS1