Account Supervisor

Position: Account Supervisor FLSA Classification: Exempt Reports to: Group Account Director Revision Date: July 2026 Work Location: Mythic is headquartered in Charlotte, NC; highly qualified candidates may be considered for fully remote roles. Mythic employees are expected to work from 9:00am-5:30pm, but may also require evenings and weekends as client needs dictate. Must be authorized to work in the US without corporate assistance. Must be located in the US. Summary: Mythic is an independent, full-service agency, delivering connected capabilities across brand strategy, creative, media, social & CRM. We’re purpose-built on a single belief: modern growth marketing demands more. Resonant brand work. Fast & scalable performance systems. Rigorous, holistic measurement. Defined by tangible business outcomes. HQ’d in Charlotte, N.C., we focus on consumer and B2B high growth brands from the mid-market to Fortune 500. Job Summary: Mythic is seeking an eager and experienced Account Supervisor to join the team. This individual will maintain strong client relationships and ensure that strategy, creative, and media align with client objectives. The Account Supervisor will support the account team in driving projects forward with clear communication, both internally and externally, and a proactive and enthusiastic approach. The ideal candidate will have exceptional account and project management skills, an in-depth understanding of social media platforms, and a passion for creating impactful and data-driven campaigns. Responsibilities: Project Management (Own the Work) Track progress and communication with teammates in/through project management system Evaluate, analyze and provide feedback on team outputs, including but not limited to work orders, creative drafts, and final presentations Develop marketing proposals and creative briefs, often in conjunction with strategy team and/or senior leadership Track progress of project timelines with teammates to ensure client satisfaction Account Services Support (Find a Way) Co-present marketing plans and creative deliverables in partnership with Account Director, Strategic Planning and Creative teams (as applicable) Management and mentorship of direct report Assist with annual budget management and provide support/ensure accuracy of account financials Initiate and lead internal account development meetings Lead interactions between the creative department and account team, ensuring all creative is on-strategy Supporting account team - Coordinators, Executives, Directors - in driving projects forward through a share of responsibilities and clear communication, with a proactive and enthusiastic approach Client Relationship Expectations (Create with Purpose) Manage identified projects with client, without direct supervision from Management Supervisor or Account Director Set expectations for leading (or simply participating in) client meetings among team members, providing opportunities for all teammates to be engaged Develop interpersonal relationships with key clients, i.e. building rapport and trust, identifying opportunities for team building, making social connections, etc. New Business Support (Fuel Curiosity) Support and identify organic growth opportunities of account/client Participate in development of new business presentations A constant student of advertising Participate in internal staff trainings, as applicable Required Skills: Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience Exhibit strong organizational, presentation and interpersonal skills Ability to manage high-volume projects simultaneously Capable of developing and building strong teams — encouraging and building mutual trust, respect, and cooperation among team members Ability to be assertive and take initiative, communicating effectively (oral and written) with people inside and outside the organization at multiple levels Demonstrate ability to provide teammates with valued mentorship Demonstrate decision-making and problem-solving skills — analyzing information and evaluating results to choose the best solution and solve problems Capable of working autonomously and working in teams — encouraging and building mutual trust, respect, and cooperation among team members Be enthusiastic, flexible and willing to go beyond assigned duties Proficiency in Microsoft Word, Excel, and PowerPoint Education / Experience: Bachelor’s Degree preferred or equivalent experience 5 - 7 years of Agency Account Services or Corporate Marketing experience Experience in establishing and maintaining interpersonal relationships Experience with B to B work preferred Social media strategy management and digital work experience preferred Physical Requirements: Sedentary work that primarily involves prolonged periods of sitting at a desk Light work that could include carrying 5 pounds Keyboarding Mythic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Title I of the Americans with Disabilities Act of 1990 (ADA) makes it unlawful for an employer to discriminate against a qualified applicant or employee with a disability. The ADA defines an individual with a disability as a person who: (1) has a physical or mental impairment that substantially limits a major life activity, (2) has a record or history of a substantially limiting impairment, or (3) is regarded or perceived by an employer as having a substantially limiting impairment. An applicant with a disability, like all other applicants, must be able to meet the employer's requirements for the job, such as education, training, employment experience, skills, or licenses. In addition, an applicant with a disability must be able to perform the "essential functions" of the job, the fundamental duties either on her own or with the help of "reasonable accommodation." However, an employer does not have to provide a reasonable accommodation that will cause "undue hardship," which is significant difficulty or expense. (EEOC)