Accounts Receivable & Billing Lead

We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale. If you’re driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you! What you’ll do: Invoicing & Billing Generate and issue customer invoices across all revenue streams — accurately and on time Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms Manage customer onboarding into the AR/billing portal and maintain accurate customer master data Cash Application & Reconciliation & Collections Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule Investigate and resolve payment discrepancies, short-pays, and disputed amounts — documenting resolution clearly in the system Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence Coordinate with Sales and Customer Success when customer relationship context is needed for collections Month-End Close Support Finalize all invoicing prior to month-end cutoff — no invoices left in draft at close Deliver the AR aging report to the Controller on schedule as part of the close package Prepare and submit the monthly amortization schedule update for subscription revenue Support the Controller's AR close tasks including subledger reconciliation and audit schedule preparation Process Improvement, Systems & Compliance Support Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection — bring proposals to the Controller, not just observations Maintain billing process documentation and keep it current as workflows evolve Support Epicor billing and AR module improvement initiatives Prepare AR-related audit schedules and supporting documentation for external audit Respond to auditor information requests within the AR and billing area accurately and on time Ensure billing processes comply with internal controls and revenue recognition policies What We Are Looking For Required 3–5 years of experience in accounts receivable, billing, or a related finance operations role Demonstrated experience managing a full billing cycle across multiple revenue types — product, subscription/SaaS, or professional services Strong attention to detail — billing errors are customer-facing and your accuracy is the standard Experience with B2B collections — professional, persistent, and customer-respectful follow-up cadence Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation Clear and professional written and verbal communication skills — you will interact directly with enterprise customers Ability to manage competing priorities and deadlines in a structured, autonomous way