Description
Location:
Hillside, IL
Reports to:
AR Supervisor
About Darwill
Darwill is a marketing company specializing in direct and digital performance marketing for enterprise clients operating in local markets. We help brands acquire customers, drive local response, and strengthen customer communications through integrated omnichannel programs. Our capabilities span strategic ideation, workflow and campaign design, data-driven targeting, execution, and analytics. Darwill delivers scalable execution with measurable results—helping clients improve performance against the KPIs that matter.
Key Responsibilities:
Applying customer payments (ACH, wire, lockbox, checks, credit cards)
Researching unapplied cash
Reconciling customer accounts
Resolving short pays and deductions
Maintaining AR records
Supporting month-end close
Working with customers and sales on payment discrepancies
reviewing postage prepayments and reviewing and collecting for postage
Process, record and reconcile incoming payments (ex: ACH, wires, lockbox, checks, credit cards)
Ensure that payments are accurately matched and applied
Investigate short payments, overpayments, unapplied cash and credit card declines
Working with customers and sales on payment discrepancies
Reviewing and collecting postage prepayments
Maintain confidential credit card and ACH/wire information within merchant account
Obtain customer authorization for accounts that choose CCD collections as method of payment
Supporting month-end close
Assisting in billing accounts, as assigned
Qualifications:
· Associates degree required
· 3+ years of experience in corporate credit cards/cash applications required
Hybrid Work Expectations
This is a hybrid position that requires the ability to reliably travel to and work from the office as needed. Onsite attendance requirements may vary based on business needs, meetings, training, and team collaboration activities.