Accounts Receivable Officer | AU | WFH

Your next role is a senior collections and accounts receivable position with a specialist debt recovery and credit management firm — a full-time, dedicated engagement where your technical skill and professional judgment will directly shape how a credit portfolio performs.

THE ROLE

This is not a transactional processing role. As a Senior Accounts Receivable Officer embedded within a debt recovery and credit management operation, you will own the end-to-end collections cycle across a live debtor ledger — handling everything from invoice management and reconciliation through to payment follow-up, dispute resolution, and escalation. The scope is meaningful, the work is fast-moving, and the expectation is that you bring the experience to operate with minimal supervision.

WHAT YOU WILL DO

• Manage the full accounts receivable function including invoice generation, payment tracking, and ledger reconciliation across an active debtor portfolio
• Conduct proactive outbound follow-up with debtors via phone and email to recover outstanding balances and negotiate payment arrangements
• Investigate, document, and resolve billing disputes and payment discrepancies with accuracy and professionalism
• Escalate overdue accounts in line with the firm's collections policy and prepare clear handover documentation for legal or external recovery action
• Produce regular accounts receivable aging reports and provide commentary on collection trends and risk exposure to management
• Liaise with internal teams and client contacts to resolve account queries and ensure cash flow targets are met
• Maintain accurate and audit-ready records across all debtor accounts and communications

WHAT YOU BRING

✔ Demonstrated proficiency in accounting or collections software — experience with platforms such as MYOB, Xero, or industry-specific debt management systems is essential

✔ A minimum of five years in an accounts receivable or collections role, ideally within a debt recovery, credit management, or financial services environment

✔ Proven track record of managing high-volume debtor ledgers and achieving collection targets without compromising client or debtor relationships

✔ Strong working knowledge of credit terms, aging analysis, payment negotiation, and escalation pathways

✔ Exceptional written and verbal communication skills with the confidence to conduct professional, outcome-focused collection calls

✔ High attention to detail and the discipline to maintain clean, audit-ready records across all account activity

WORK ARRANGEMENT

This is a full work-from-home role. You will work from your own home office.

WHY STAFF X

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Staff X is a certified Great Place to Work employer in the Philippines for multiple consecutive years. When you join Staff X, you are employed directly — with real benefits, a real career path, and a team that supports your growth.

• HMO health insurance

• Dental plan

• Company-provided laptop or desktop computer

• Free training and professional development policy

• Regular social events and team activities

• Employee wellness program

• Exposure to clients in Australia, the US, and the UK

Staff X offers long-term, stable employment with genuine career growth.

COMPENSATION

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Competitive salary commensurate with experience, plus the full Staff X benefits package.

COMMITMENT

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This is a full-time, dedicated role.

The client and Staff X invest heavily in onboarding, training, and integrating this person into a long-term team.

We are looking for someone who is ready to commit fully, not someone exploring a side arrangement, managing multiple clients, or running parallel freelance work.

If you are currently freelancing and not ready to step into a single dedicated role, this is not the right opportunity for you.

If you have a full-time job and are looking for a second income, please do not apply.

The right person for this role genuinely wants a stable, long-term career with a single employer who invests in their growth.

This is a permanent position. We hire people we intend to keep for years, not months.

APPLY NOW

Send your resume directly to apply@mystaffx.com to be considered for this role. Include "Senior Accounts Receivable Officer" in the subject line of your email, along with a brief note on your collections experience and the types of portfolios you have managed.