Accounts Receivable Officer - Home Care

Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia. Join our Finance team and play a key role in supporting the financial success of our Homecare business. As our Accounts Receivable Officer, you'll proactively manage outstanding accounts, build positive relationships with clients and internal stakeholders, and help ensure timely payment of invoices while maintaining a professional, friendly and customer-focused approach. Reporting to the Transactional Services Team Leader, you will: Manage outstanding accounts and follow up overdue payments by phone and email. Negotiate payment arrangements and maintain accurate account records. Reconcile accounts and investigate billing discrepancies. Work closely with internal teams to resolve payment issues. Escalate complex matters when required and support debt recovery activities. Identify opportunities to improve processes and reduce aged debt. Let's talk about you You'll have experience in credit control, accounts receivable, debt collection or a similar customer-focused role, along with the confidence to communicate effectively and navigate sensitive conversations with empathy and professionalism. Naturally the role suits someone who is detail-oriented and comfortable using financial systems and MS Office to manage your work efficiently. Experience in healthcare, community services or a similar sector is an advantage, but not essential. Join a supportive, high-performing team that genuinely enjoys what they do and also: Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance Salary Packaging - novated leasing available with Smart group Happy Birthday to you! The day off on your birthday each year Be part of Australia's leading healthcare provider Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.