Accounts Receivable Specialist

There’s a reason Trinidad Benham is recognized as a leader in our industry. Trinidad Benham Corp has been in business for over 100 years, and we know a thing or two about providing stable employment and growth. The Accounts Receivable Specialist researches customer deductions from invoiced payments, resolves discrepancies, obtains necessary documentation, and collects invalid deductions from customers. Assists with other A/R functions, including, but not limited to, customer payment collection and cash application. WHAT YOU'LL BE DOING ESSENTIAL FUNCTIONS Conducts accounts receivable processes, including accurate and timely miscellaneous invoicing, monitoring of aging reports, and reconciliation of customer accounts. Conducts payment collection calls and correspondence to ensure timely payment of outstanding invoices. Research and resolve customer chargebacks (i.e. short pays/deductions), billing discrepancies, and disputes promptly and professionally. Obtains necessary deduction documentation from internal and external resources and requests repayment of invalid deductions as necessary. Record and reconcile customer payments, allocate them correctly, and research and resolve unapplied funds. Respond to customer inquiries regarding billing issues, payment terms, and account balances. Processes write-offs, credit memos, and debit memos transactions as appropriate and approved. Perform ad hoc customer reporting as needed for customers, sales personnel, and other stakeholders. Deals in a professional manner with issues of a confidential nature. Supports the Accounts Receivable Supervisor and Accounting Manager in carrying out the responsibilities of the accounts receivable department. Performs other related duties as necessary or assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required WHAT WE NEED EDUCATION AND FORMAL TRAINING High school diploma or equivalent required. Experience in an office environment preferred. Minimum zero to two (0-2) years of experience in accounts receivable and chargebacks experience preferred. KNOWLEDGE, SKILLS AND ABILITY Exposure to Dynamics Great Plains or similar accounting software preferred. Intermediate MS Office experience (Excel, Outlook). Strong analytical and problem-solving skills. High standards of accuracy and high-level attention to detail. Excellent communication skills, written and verbal. Ability to work collaboratively with customers, internal and external. Self-motivated and directed, able to handle high transaction volume and deadlines. EXTRAS Employee-owned Advancement Opportunities Weekly pay Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts 401(k) with employer match Paid holidays and competitive vacation/sick pay plans Tuition assistance program Employee stock ownership program (ESOP)