Accounts Receivable Specialist

Description BoulderCentre for Orthopedics & Spine is seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our team. This position plays a key role in ensuring accurate billing, timely collections, and exceptional service to our patients. The ideal candidate will have medical accounts receivable experience, strong problem-solving skills, and a thorough understanding of insurance claims and reimbursement processes. Why Join BoulderCentre for Orthopedics & Spine? At BoulderCentre for Orthopedics & Spine, you'll be part of a collaborative team dedicated to providing exceptional orthopedic care throughout the Front Range. We offer a supportive work environment, competitive compensation, comprehensive benefits, and opportunities for professional growth. Department: Billing Reports to: Revenue Cycle Manager Schedule/Type: Full-Time - Hourly Wage: $22.00 – $30.00 (commensurate with experience) Bonus Eligibility: No. Requirements What You'll Do Review and manage outstanding insurance and patient account balances. Analyze accounts receivable reports and follow up on unpaid claims. Contact insurance companies to resolve denied, rejected, and underpaid claims. Prepare and submit claim appeals to secure appropriate reimbursement. Perform charge entry and assist with maintaining accurate billing records. Investigate and resolve billing discrepancies and account issues. Answer patient billing inquiries by phone and in person with professionalism and empathy. Apply general ICD-10 and CPT coding knowledge to support accurate billing, claims follow-up, and reimbursement activities. Collaborate with providers, staff, and insurance carriers to ensure accurate billing and payment processing. Maintain compliance with HIPAA, Medicare regulations, and organizational policies. Perform other duties as assigned. Qualifications Required High school diploma or GED. Minimum of 3 years of accounts receivable experience, preferably in a medical practice setting. Knowledge of insurance billing, claims follow-up, and reimbursement processes. Strong customer service, communication, and organizational skills. Ability to prioritize tasks and manage multiple responsibilities effectively. Preferred College degree. Experience in orthopedic or specialty medical practice billing. Knowledge of CPT and ICD-10 coding. AthenaOne experience preferred. Familiarity with managed care networks and insurance carriers. Skills & Abilities Excellent written and verbal communication skills. Strong attention to detail and analytical abilities. Ability to establish positive working relationships with patients, providers, and staff. Ability to maintain confidentiality and handle sensitive information appropriately. Proficiency with computer systems and standard office equipment. Work Environment This is a hybrid position that combines remote work with in-office responsibilities as needed. While in the office, employees may have occasional exposure to patients and patient-care environments. Company-Paid Benefits Basic Life and AD&D Insurance (Guardian) 16 days of PTO annually 7–7.5 paid holidays annually Organization provides a competitive benefits package and contributes towards the employee medical coverage Employee Assistance Program (EAP) 401(k) Safe Harbor Contribution after one year of employment Additional Voluntary Benefits Medical Insurance Dental Insurance Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Short-Term Disability Voluntary Life and AD&D Insurance Identity Theft Protection Legal Coverage Optional Protection Benefits, including: Accident Insurance, Hospital Indemnity Insurance, Cancer Care Insurance, Critical Illness Insurance 401(k) Eligible after one year of employment Closing Date: July 16th 2026 We are proud to be an equal opportunity employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, disability, genetics, or any other protected status. In our recruitment and employment practices, we adhere to applicable federal, state, and local laws, ensuring fairness and inclusivity in all aspects of employment. We value diversity and believe that a diverse workforce enhances our ability to serve our patients and community effectively. All qualified individuals are encouraged to apply, regardless of background or identity.