Accounts Receivable Specialist

Accounts Receivable Specialist Portland, OR (Hybrid) The Role: A Detail-Oriented "Problem Solver" We are looking for an Accounts Receivable Specialist who enjoys bringing order to complexity and takes pride in delivering exceptional service—both internally and externally. In this role, you'll do more than post payments and reconcile accounts. You'll partner with clients, insurance payers, and internal teams to ensure accurate billing, timely collections, and a seamless financial experience that supports Linguava's mission of improving language access in healthcare. If you're someone who enjoys solving problems, building relationships, and making an impact behind the scenes, we'd love to meet you. Position Summary The Accounts Receivable Specialist is responsible for managing customer payments, maintaining accurate accounts receivable records, and supporting timely collections and insurance billing activities. This role partners closely with Client Relations, Accounting, and clients to ensure invoices are paid accurately and on time while maintaining excellent customer service. Through attention to detail, strong communication, and continuous process improvement, this position plays an important role in supporting the financial health of the organization. What You'll Do Manage Payments & Accounts Receivable Accurately post and apply customer and insurance payments across multiple payment methods Research and resolve payment discrepancies, unapplied payments, short payments, overpayments, and missing remittance information Process credit memos, account adjustments, and refunds in accordance with company policies Support account reconciliations and investigate payment and invoice variances Support Billing & Insurance Processes Review and process insurance re-bill requests to ensure accurate reimbursement Verify insurance eligibility, coverage, and billing information Maintain complete documentation supporting billing, payment, and reimbursement activities Partner with Clients & Internal Teams Collaborate with Client Relations Account Managers to review aging reports and develop collection strategies Communicate professionally with clients, insurance payers, and internal stakeholders regarding account balances, payment status, and billing questions Document collection activities, payment arrangements, disputes, and account follow-up within company systems Drive Operational Excellence Monitor accounts receivable aging and prioritize collection efforts Assist with month-end close, reporting, audits, and accounting projects Identify opportunities to improve accounts receivable processes, payment posting workflows, and billing accuracy Support additional accounting responsibilities as needed Who You Are The Detail Champion You enjoy working with numbers, take pride in accuracy, and know that attention to detail makes all the difference. The Problem Solver You approach discrepancies with curiosity, investigate thoroughly, and enjoy finding practical solutions. The Trusted Partner You communicate professionally and confidently with clients, insurance representatives, and teammates while building positive working relationships. The Organized Multitasker You can manage competing priorities, stay organized, and consistently meet deadlines in a fast-paced environment. The Continuous Improver You naturally look for ways to streamline processes, improve accuracy, and make work more efficient for yourself and your team. Required Qualifications Education & Experience Minimum of two years of Accounts Receivable experience At least one year of experience using accounting software (QuickBooks Online preferred) Strong written and verbal communication skills Excellent analytical, organizational, and problem-solving skills Ability to manage multiple priorities while maintaining accuracy Preferred Qualifications Associate's degree or higher in Accounting, Finance, or a related field Experience working in healthcare billing or healthcare accounts receivable Experience working with insurance claims and reimbursements Work Environment & Schedule Hybrid position based in Portland, Oregon Standard schedule: Monday–Friday, 8:00 AM–5:00 PM PST In-office collaboration expected Tuesday, Wednesday, and Thursday Occasional flexibility may be needed to support business needs Compensation & Benefits Hourly Pay Range: $28.00 – $32.00 per hour , depending on experience, qualifications, and internal equity Company Bonus Company-paid employee medical, dental, vision, life, AD&D, and long-term disability insurance 401(k) with company match Paid Time Off Paid Holidays Floating Holiday & Self Care Day Volunteer Time Off (VTO) How You'll Embody Our Values People First You provide thoughtful, professional service to clients and teammates while building trust through responsiveness and respect. Doing the Right Thing You maintain accuracy, integrity, and accountability in every financial transaction and client interaction. Pursuit of Progress You seek opportunities to improve processes, increase efficiency, and support continuous improvement. Above & Beyond Service You proactively resolve issues, communicate clearly, and create positive experiences for clients and colleagues. Have Each Other's Back You collaborate across Accounting, Client Relations, and Operations to ensure the organization succeeds together. Our Interview Process We believe interviews are a two-way conversation. Our goal is to help you learn more about Linguava while giving us the opportunity to get to know you and your experience. Our hiring process for this role includes: Phone Screen with our Director of Human Resources Video Interview with the Hiring Manager (Controller) In-Person Panel Interview with members of the Accounting team Throughout the process, we'll keep you informed about next steps and provide updates as decisions are made. We know your time is valuable and are committed to providing a thoughtful, transparent, and respectful hiring experience from application through offer. Why Linguava? At Linguava, we believe language should never be a barrier to quality healthcare. While this role may not work directly with patients, your work helps ensure the financial health of our organization so we can continue expanding language access and supporting the communities we serve. We're building a workplace where collaboration, continuous improvement, and meaningful work go hand in hand. If you're looking for an accounting role where your work has purpose beyond the numbers, we'd love to hear from you.