Accounts Receivable Specialist (AR)

A LITTLE ABOUT US: At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. Join our nationwide family and let us help you achieve your unique goals and dreams. WE OFFER : Compensation: $29.85 an hour Work Environment : On-Site in Mendota Heights, MN Team Culture : Friendly, supportive, and solution-focused; where teammates lift each other up and get things done together. Work Schedule : Typically, 8 AM –4:30PM CST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones. Retirement Plan : 401 K plan with employer match after one year of service. Time Away : PTO that increases with tenure, PTO donation options, and paid sick leave Insurance & Health : Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid life insurance. Employee Perks : National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday) Job Mobility : Dungarvins multi-state footprint allows internal job mobility nationwide. The Accounts Receivable Specialist ensures accurate processing of revenue and cash receipts, timely billing, account reconciliation, and compliance with regulatory requirements. You will oversee consumer personal funds, service authorizations, and AR reporting while supporting process improvements to maintain efficiency, accuracy, and audit readiness. This role is ideal for a detail-oriented, tech-savvy professional comfortable managing multiple accounts, high-volume transactions, and collaborating effectively across teams and external partners. WHAT YOU’LL DO : Accounts Receivable & Billing: Process accounts receivable and service billing accurately and timely, ensuring proper documentation, accurate revenue entry, and complete tracking of services, payments, funding sources, reimbursement rates, and service agreements. Revenue Management & Reconciliation: Track billed revenue and monthly service units, prepare revenue reports, maintain accurate accounts receivable subledgers, record deposits, investigate payment discrepancies, and resolve outstanding receivables in accordance with established procedures. Payer & Financial Coordination: Maintain positive relationships with payer agencies and financial contacts while monitoring Medicaid eligibility, addressing billing issues, calculating bad debt allowances, and coordinating write-offs and other financial activities as approved. Financial Records & Reporting: Maintain organized financial and service documentation, including billing records, contracts, invoices, payment statements, and other account records, while preparing internal and external reports as required. Team Support & Process Improvement: Support staff training and orientation related to documentation and reimbursement processes, collaborate with internal teams and outside contacts, and identify opportunities to improve the efficiency and effectiveness of accounting processes. MUST HAVE: Education & Experience: High school diploma or GED with either two years of related education or three years of related work experience. Accounting & Billing Skills: Strong attention to detail with the ability to accurately process accounts receivable, billing, revenue, payments, reconciliations, and financial documentation, while investigating and resolving discrepancies or payer denials. Technical Skills: Proficiency with Microsoft Office, SharePoint, Workday, Great Plains Dynamics, and the ability to work across multiple accounting and billing systems. Communication & Compliance: Strong written and verbal communication skills, critical thinking and problem-solving abilities, and the ability to handle confidential information in accordance with HIPAA requirements. NICE TO HAVE: Healthcare Revenue Cycle Experience: Experience with healthcare billing, Medicaid reimbursement, patient accounting, payer relations, or similar revenue cycle processes. Process Improvement & Team Support: Experience identifying process improvements and providing training or support to coworkers. SKILLS CRITICAL TO SUCCESS: Accuracy & Attention to Detail: You consistently maintain accurate billing, revenue, payment, and account records while catching discrepancies before they become larger issues. Analytical & Problem-Solving: You can investigate billing issues, interpret payer denials, identify discrepancies, and develop practical solutions to resolve outstanding accounts. Organization & Time Management: You effectively manage competing priorities, meet billing and reporting deadlines, and keep financial documentation organized and up to date. Communication & Collaboration: You communicate clearly and professionally with internal teams, clients, payers, and external agencies while building positive working relationships. Confidentiality & Accountability: You handle sensitive financial and personal information with discretion, follow HIPAA and organizational requirements, and take ownership of your work. Adaptability & Process Improvement: You are comfortable working across multiple systems, learning new processes, supporting teammates, and identifying opportunities to improve efficiency and effectiveness. WHY YOU'LL LOVE THIS ROLE: As an Accounts Receivable Specialist, you'll play an important role in keeping Dungarvin's financial operations accurate, timely, and running smoothly. Your work directly supports the organization by ensuring services are billed correctly, payments are received and recorded accurately, and financial information is available when leaders need it. You'll be part of a collaborative accounting team where your attention to detail, problem-solving skills, and ability to build strong relationships with internal teams and external partners will make a real difference. If you enjoy working with numbers, solving problems, staying organized, and having a role where your work has a clear and measurable impact, this could be a great fit for you. IMPORTANT INFORMATION : Compass, Cambrian , and Dungarvin are affirmative action and equal opportunity employers. The deadline for internal applications is set for two weeks from the date of the job posting. 9/3/2026 #LI-JQ1 #DDIJ