Admin & Marketing Assistant

Company Description FITFAM - Fitness Creative and Performance Agency is a premium content creation studio specialising in video content and strategy for fitness brands that want to stand out.

Originating from a small team of storytellers focused on Perth’s fitness scene, FITFAM has grown into a pioneering agency that turns fast-paced visuals into powerful, narrative-driven brand stories and performance marketing campaigns.

The team is made up of high-adrenaline individuals with an athlete’s mindset, working closely with invested athletes and fitness brands to unlock human potential and deliver impactful results. FITFAM is driven to break new ground, set high standards in fitness content, and outperform the competition through distinctive, high-speed delivery.

Role Description

The Admin & Marketing Assistant is a full-time role (starting with 5 days in the office for the first 8 weeks then 4 in office + 1 from home from week 9) supporting both operational administration and marketing activities for FITFAM’s fitness brand clients.

Day-to-day responsibilities include

• Managing email correspondence
• organising schedules and documents
• maintaining databases, and;
• supporting internal workflows to keep projects running smoothly.

The role also involves:

• assisting with marketing outreach
• coordinating with clients and prospects,
• supporting sales-related tasks,
• and helping prepare market research summaries and basic reports.

The Assistant will collaborate with the core team to ensure timely responses to client inquiries, maintain high standards of customer service, and contribute to the overall efficiency and performance of FITFAM’s client campaigns.

Qualifications

• Candidates should possess strong Communication skills to interact clearly and professionally with clients, partners, and team members.
• Candidates should possess Market Research skills to support data gathering, competitor analysis, and insight summaries for fitness brands.
• Candidates should possess Customer Service skills to handle inquiries, resolve issues, and uphold a positive client experience.
• Candidates should possess Sales and Sales & Marketing skills to assist with lead follow-up, outreach tasks, and coordination of promotional activities.
• Strong organisational and time-management abilities, with attention to detail and reliability in a remote environment.
• Comfort with digital tools such as email platforms, spreadsheets, project management software, and basic CRM systems.
• Experience or interest in the fitness, sports, or wellness industry is highly beneficial.
• Previous experience in administrative support, social media marketing, marketing assistance, or a related role is preferred but not mandatory.