Admin Assistant (Up to ₱40K | WFH / Hybrid for Cebu | FREE AI Certification)
Philippines | Work-from-Home (Hybrid at Cebu IT Park for Cebu-based team members) | 11:00 PM–8:00 AM PH Time | Monday–Friday
You own the operational side of employee benefits eligibility and enrollment processing for a U.S. insurance brokerage’s employee benefits team — processing eligibility changes, submitting enrollments to carriers, running follow-ups to confirm updates land, and auditing carrier systems against invoices for accuracy. Your work follows established carrier submission workflows, eligibility standards, and audit cycles aligned with client and carrier expectations.
This is not a generalist admin role. You operate within carrier systems and internal enrollment workflows, coordinate directly with carriers and internal account teams, and are trusted to keep enrollment records accurate across high transaction volumes. Best suited for professionals who thrive on detail-heavy processing work, value accuracy in numeric and eligibility data, and prefer disciplined queue-based work over reactive task-switching.
You’re Likely a Strong Fit If You Have
Strong Signals
What You’ll Own
Eligibility Processing & Enrollment Submission
You own the flow of eligibility changes and enrollments from receipt through carrier confirmation.
Carrier Follow-Up & Audit
You verify every submission landed correctly and every invoice matches the enrollment record.
Carrier Systems & Connection Coordination
You keep the data pipes between internal systems and carrier systems clean and current.
About the Company
A U.S.-based independent insurance brokerage delivers business insurance, personal insurance, employee benefits, and financial services to clients across multiple industries nationwide. Known for decades of independent, employee-owned operation and high client retention, offshore team members supporting the employee benefits team work within defined enrollment workflows, established carrier submission standards, and structured audit cycles aligned with U.S. carrier requirements.
What This Role Gives You
Benefits of GoTeam
Accelerate Your Personal Growth
Unlock Your Possibility
Live Your Purpose
Your Family’s Benefits
OUR HIRING PROCESS
What Happens After You Click "Apply"
When you click "Apply," you'll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.
What you'll need:
You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with the next steps.
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