We are seeking a highly motivated and sales-oriented Admissions Director to lead our patient intake and enrollment efforts. In this key role, you will actively promote our healthcare services, manage inbound and outbound calls, and oversee the entire admissions process to ensure a smooth, engaging experience for prospective patients. Your ability to communicate effectively, highlight the benefits of our practice, and assist patients with insurance options will drive growth and increase patient access. The ideal candidate is energetic, organized, skilled in sales techniques, and experienced in healthcare management. This paid position offers an exciting opportunity to influence patient engagement and contribute to the success of a thriving behavioral health environment.
Responsibilities:
Lead all aspects of the patient admissions process, including managing calls, scheduling appointments, and supporting department coordination with a focus on patient engagement.
Act as a persuasive advocate to help patients maximize out-of-network benefits and access care efficiently.
Utilize motivational techniques to encourage patient commitment and facilitate enrollment.
Collaborate with clinical teams to ensure seamless patient flow and positive experiences.
Monitor performance metrics related to patient intake and satisfaction; implement strategic improvements.
Oversee departmental budgets, control costs, and support financial goals.
Ensure compliance with healthcare regulations including Joint Commission standards and managed care policies.
Qualifications:
Proven experience in medical admissions or healthcare sales with knowledge of insurance guidelines for in-network and out-of-network benefits.
Strong communication skills with the ability to motivate and persuade prospective patients.
Experience with call management tools, insurance verification, appointment scheduling, and electronic health records.
Demonstrated leadership skills in fast-paced environments.
Knowledge of healthcare regulations such as HIPAA.
Highly organized with the ability to manage multiple priorities while maintaining excellent customer service standards.
Benefits:
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Work Location: Hybrid remote in San Diego, CA 92108