Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.
To learn more: https://plc.pearson.com
Our Team:
The Digital Implementation team is responsible for preparing customers for immediate success by facilitating the implementation of Pearson's digital platforms and products. Through customer onboarding, platform administration guidance, and digital access activation, the team drives adoption and ensures a seamless customer experience.
About the Role:
We are looking for a Digital Implementation Specialist to join our team.
In this role, you will facilitate the implementation process for digital platforms and products, ensuring customers are set up for immediate success. By educating customers on platform management and coordinating the activation and delivery of digital access, you will help ensure the successful adoption of Pearson's products and services.
The ideal candidate is energetic, experienced with web-based technologies, passionate about helping customers, and possesses strong oral and written communication skills in both Spanish and English. Success in this role requires the ability to quickly learn new technologies, effectively communicate technical concepts to customers with varying levels of expertise, and contribute to continuous improvements in implementation processes.
Key Responsibilities:
Required Skills and Experience:
Check out our benefits:
Quiénes somos
En Pearson, nuestro propósito es simple: ayudar a las personas a alcanzar la vida que imaginan a través del aprendizaje. Creemos que cada oportunidad de aprendizaje representa una oportunidad para generar una transformación personal. Somos la empresa líder mundial en aprendizaje a lo largo de toda la vida. Para nosotros, aprender no es solo lo que hacemos. Es lo que somos.
Para saber más: https://plc.pearson.com
Nuestro Equipo
El equipo de Digital Implementation ayuda a los clientes a alcanzar el éxito desde el primer momento al facilitar la implementación de plataformas y productos digitales de Pearson. A través del onboarding, la orientación en la administración de plataformas y la activación y entrega de accesos digitales, el equipo garantiza que los clientes adopten eficazmente nuestras soluciones y maximicen el valor de nuestros productos y servicios.
Descripción del Puesto
Buscamos un/a Digital Implementation Specialist para unirse a nuestro equipo.
El Digital Implementation Specialist prepara a los clientes para el éxito inmediato al facilitar el proceso de implementación de plataformas y productos digitales. Mediante la capacitación de los clientes en la administración de plataformas y garantizando la activación y entrega oportuna de accesos digitales, este rol impulsa la adopción exitosa de nuestros productos y servicios.
El candidato ideal es una persona dinámica, con experiencia en tecnologías web, apasionada por ayudar a los clientes y con excelentes habilidades de comunicación oral y escrita tanto en español como en inglés. Los candidatos exitosos tendrán la capacidad de aprender rápidamente nuevas tecnologías y comunicar dichos conceptos a clientes con diferentes niveles de experiencia técnica. Un enfoque colaborativo es fundamental, ya que se espera que esta persona aporte ideas e impulse mejoras continuas en el proceso general de implementación.
Principales Responsabilidades
Educación y Experiencia
Cualificaciones y Habilidades
Conoce nuestros beneficios
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Job: Customer Success
Job Family: GOTOMARKET
Organization: English Language Learning
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 24786
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