Agile Engagement Lead

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward — pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl is seeking a dynamic, Agile delivery-focused Senior Scrum Master / Product Owner to support enterprise healthcare clients in modernizing and securing critical technology workflows. This role is deeply hands-on and embedded within delivery teams, guiding daily execution while ensuring alignment between product vision, cybersecurity requirements, and business outcomes. You will work at the intersection of Agile delivery, product ownership and cybersecurity operations - helping teams deliver secure, scalable solutions that improve workflow efficiency and risk posture within complex healthcare environments. Key Responsibilities Partner with key stakeholders, business teams, and technical leads to define priorities, acceptance criteria, and release plans Ensure alignment between product roadmap, business objectives, and operational workflows Collaborate across cross-functional teams including engineering, security, operations, compliance, and business stakeholders Serve as a hands-on Scrum Master and Product Owner for Agile teams delivering cybersecurity workflow solutions Facilitate all core Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives) and ensure high team performance Own and manage the product backlog, translating cybersecurity and business requirements into clear, actionable user stories Drive sprint execution, remove impediments, and ensure continuous delivery of high-quality increments Support adoption of Agile best practices, tooling (e.g., Jira), and team-level metrics (velocity, cycle time, quality) Continuously improve team performance through coaching, feedback loops, and data-driven insights Ensure deliverables meet regulatory, compliance, and enterprise security standards relevant to healthcare environments Contribute to documentation, knowledge sharing, and repeatable Agile delivery practices Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Why Kyndryl: We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Required Technical and Professional Experience 10+ years of experience as a Senior Scrum Master and/or Agile Coach 10 + years of experience as a Product Owner or Business Analyst Proven experience managing Agile backlogs and delivering within Scrum or Kanban frameworks Hands-on experience facilitating Agile ceremonies and driving sprint execution Experience working with cybersecurity or security-related workflows (e.g., incident management, risk remediation, access controls) Experience working in healthcare or other highly regulated environments Strong ability to translate business and technical requirements into clear user stories and acceptance criteria Experience using Agile tools such as Jira, Azure DevOps, or similar Strong stakeholder management and communication skills across business and technical teams Ability to identify and remove blockers to maintain team velocity and predictability Preferred Technical and Professional Experience Certification such as Scaled Agilist (SAFe SA) Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Certified Scrum Product Owner (CSPO) Experience supporting healthcare cybersecurity initiatives (e.g., HIPAA-aligned security practices, audit readiness, compliance workflows) Familiarity with DevSecOps practices and secure software delivery pipelines Experience working in enterprise-scale Agile programs or SAFe environments Background in workflow tools such as ServiceNow (Security Operations modules) or similar platforms Experience defining Agile metrics and using data to improve delivery performance The compensation range for the position in the U.S. is - $115,080 to $218,520based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area):$138,120 to $262,320 California (All Other):$126,600 to $240,480 Colorado: $115,080 to $218,520 Massachusetts$115,080 to $240,480 New York City: $138,120 to $262,320 Washington: $126,600 to $240,480 Washington DC:$126,600 to $240,480 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.