AI Automation Engineer

About Us At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world. Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners. Position Overview Netwrix is looking for an AI Automation Engineer to design, build, and maintain the intelligent automations that help our Product team work faster and smarter. In this role, you'll build agentic workflows and reusable automations that take on repetitive, high-volume work research, synthesis, drafting, reporting, and day-to-day tool upkeep. Key Responsibilities Design, build, and maintain agentic workflows and automations that support product management work. Integrate automations with the systems the team relies on daily (CRM, knowledge base, project trackers, chat and collaboration tools) via APIs and connectors. Build and maintain a shared library of reusable automations and skills Partner directly with product managers and other stakeholders to understand recurring pain points, scope automation opportunities, and turn them into working tools. Test, monitor, and iterate on automations already in use Train and support the people using the tools you build, so they can operate them, spot issues, and give you useful feedback. Required Qualifications Proven experience building automated workflows or agentic systems using tools such as n8n, Zapier, Make, or similar (or custom code). Practical, hands-on experience building with AI/LLM tools – agent creation, tool/API integrations, and retrieval-based or multi-step workflows. Experience integrating with common business systems via APIs (CRM, ticketing, chat/collaboration platforms). Strong problem-solving skills and the ability to translate a real business process into working automations. Excellent communication skills — you'll work directly with non-technical stakeholders to scope, build, and roll out tools they'll use daily. 3+ years of experience in automation engineering, technical operations, or a similar hands-on building role. Preferred Qualifications Experience training or supporting non-technical teams as they adopt new tools. Background in product management, product operations, or another SaaS environment. Experience building an internal automation or AI-enablement capability from the ground up. Exposure to a cybersecurity or security-conscious environment. Our Values At Netwrix, our values guide every action: Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission. Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally. Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing. Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions. Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches. Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on. eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions. Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact. Why You’ll Love Working at Netwrix Competitive Health Benefits Continuous Learning and Development Opportunities Team-Oriented, Collaborative, and Innovative Work Environment Regular Company Town Halls to Keep You Informed Opportunities for Career Growth and Advancement We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission. Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Please let us know if you require any accommodation.