AI-Driven Supply Chain Lead / Team Lead

Company Overview: Truegenics Pte Ltd is a leading e-commerce company based in Singapore with a track record of over US$218M in online product sales. We specialise in e-retailing our own brand of health supplements to a global audience. We strive to create value and make a positive difference in the world, one life at a time. We believe that even the smallest action can define one’s destiny, and are committed to the creation of products that enhance the lives of our consumers. Mission of the Role: To own and execute core supply chain planning and operations, ensuring inventory health, timely replenishment, and smooth coordination across suppliers, logistics partners, and internal teams. This role requires a hands-on operator who can make data-informed decisions, solve problems independently, and continuously improve processes in a fast-paced e-commerce environment. Key Responsibilities: Planning & Execution (Core Ownership) Manage demand and supply planning for key SKUs, ensuring optimal inventory levels and service performance Generate and manage purchase orders, working closely with suppliers to meet lead times and MOQ constraints Monitor inventory across internal systems, 3PLs, and Amazon FBA, ensuring timely replenishment and stock health Translate sales trends, campaign inputs, and historical data into practical replenishment decisions Drive the adoption of automation tools and AI agents to streamline forecasting, PO generation, inventory tracking, and risk management. Problem Solving & Operations Identify and resolve supply chain issues (stockouts, delays, excess inventory) with a structured and proactive approach Make decisions in uncertain or fast-changing conditions, balancing service levels, cost, and inventory risk Work with logistics partners and 3PLs to ensure smooth inbound and outbound operations Process Improvement Improve existing workflows (planning, reporting, replenishment) to increase efficiency and reduce errors Support the use of automation tools and systems to streamline supply chain processes Maintain accurate data and ensure consistency across systems Cross-Functional Coordination Collaborate with Marketing, Product, and Sales teams to align supply with campaigns and launches Provide clear updates on stock risks, replenishment plans, and operational issues Support S&OP discussions with data and operational insights Supplier & Stakeholder Management Coordinate with suppliers on production schedules, shipment timelines, and issue resolution Support sourcing and cost optimization initiatives where relevant Key Skills & Experience: 4–6 years of experience in supply chain, planning, or operations Hands-on experience with: Demand or supply planning Inventory management and replenishment ERP/MRP systems Strong Excel skills (pivot tables, lookups, basic analysis) Good problem-solving ability and structured thinking Comfortable working in a fast-paced, ambiguous environment Able to take ownership and work independently with minimal supervision Strong communication and cross-functional coordination skills Comfortable adopting or exploring automation and AI tools for process optimization Willingness to travel internationally up to 10% as needed