AI Governance Analyst

Summary The AI Governance Analyst is part of Symetra’s Enterprise Risk Management (ERM) team and supports the continued growth and maturity of Symetra's Artificial Intelligence (AI) Governance Program. Working closely with other ERM team members and business partners across the organization, this role helps ensure the Company's AI solutions are governed in a responsible, transparent, secure, and compliant manner. This position provides an opportunity to develop expertise in AI governance, emerging technologies, and responsible AI practices while building relationships across business, technology, legal, compliance, information security, procurement, and data functions. The AI Governance Analyst supports key governance activities, maintains governance documentation, coordinates AI risk assessments, and helps ensure AI initiatives comply with internal policies and regulatory expectations. Responsibilities ✔ AI Governance Program Support – 40% Support the maintenance of Symetra's AI Governance Framework, AI Policy, procedures, standards, and related governance documentation. Assist with continuous improvement of AI governance processes, templates, and tools. Coordinate AI governance activities across business areas to support consistent application of governance requirements. Promote awareness of responsible AI practices by supporting cross-functional initiatives and collaborating with business partners. Assist with the implementation and ongoing administration of an AI governance software solution Assist with development and delivery of AI governance communications, awareness materials, and employee training. Coordinate meetings, follow up on action items, and track progress of AI governance use cases. ✔ AI Inventory & Risk Assessments – 30% Maintain the centralized inventory of AI use cases, ensuring records remain complete, current, and appropriately documented throughout the AI lifecycle. Coordinate AI intake activities by working with business owners to gather required documentation and facilitate completion of AI risk assessments. Assist with documenting AI use cases, ownership, risk ratings, approvals, and lifecycle status. Monitor AI governance use cases and escalate issues or observations to AI Governance leadership as appropriate. ✔ AI Governance Reporting – 20% Prepare reports, dashboards, presentations, and other materials used for AI Governance Committee meetings and other governance forums. Track committee action items and governance decisions to ensure timely follow-up. Assist with preparation of documentation supporting regulatory requests, internal audits, and governance reviews. Help ensure AI governance documentation remains organized, accurate, and audit-ready. ✔ Regulatory and Industry Monitoring – 10% Research emerging AI laws, regulations, industry guidance, and best practices, summarizing key developments for the AI Governance team. Stay informed on developments in artificial intelligence and responsible AI practices and share relevant insights with the AI Governance team. Skills ✔ Analytical 3 - Proficient ✔ Communication 4 - Advanced ✔ Creative Thinker 3 - Proficient ✔ Dealing with Ambiguity 3 - Proficient ✔ Independent 3 - Proficient ✔ Organization 4 - Advanced ✔ Time Management 3 - Proficient Education Required 4 year college degree in Business, Finance, Law, Risk Management, Computer Science, Information Security, Information Systems, or another related field Minimum Years Of Work Related Experience Required 1-3 years of relevant professional experience in Risk Management, Compliance, Internal Audit, Information Security, Data Governance, Business Analysis, Technology, Data Analytics, or another related discipline. Relevant internship experience will also be considered. Specific Industry And/Or Specialty Experience Required Specific Licensing Training And/Or Designation Required Skills and Abilities Required Strong analytical and critical thinking skills with the ability to organize and interpret information from multiple sources. Excellent written, verbal, and visual communication skills. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Ability to work independently while collaborating effectively across cross-functional teams. Strong attention to detail and commitment to producing high-quality work. Demonstrated curiosity and willingness to learn emerging technologies, AI concepts, and evolving regulatory requirements. Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to build effective working relationships with business partners across the organization. Education/Experience/License/Training/Skills PREFERRED Coursework or experience related to artificial intelligence, data governance, enterprise risk management, compliance, information security, or responsible AI. Familiarity with generative AI tools such as ChatGPT, Claude, Microsoft Copilot, or similar technologies. Experience with reporting, data visualization, workflow automation, or business intelligence tools (e.g., Power BI or similar platforms). Experience within the insurance or broader financial services industry. Impact Works under general guidance while exercising sound judgment within established procedures. Contributes to departmental objectives through accurate analysis, thoughtful recommendations, and reliable execution of core AI governance processes. Job Complexity Performs professional-level analytical work involving AI governance, regulatory compliance, and cross-functional coordination. Applies established governance methodologies to support AI intake, risk assessments, reporting, documentation, and governance activities while developing broader knowledge of AI technologies and responsible AI principles. Skills And Knowledge Developing knowledge of AI governance principles, responsible AI practices, regulatory expectations, and emerging AI technologies. Builds technical and business expertise through participation in cross-functional initiatives and continuous learning. Demonstrates initiative in identifying opportunities to improve governance processes and operational efficiency. Reporting Structure Works under general supervision while progressively assuming greater responsibility and independence as experience develops. Contact with Others Works closely with ERM team members and collaborates with business units, Data, Information Security, Compliance, Law, Procurement, Vendor Management, Internal Audit, and other subject matter experts throughout the organization. Regularly partners with business owners to support AI governance activities, coordinate risk assessments, and prepare governance materials. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered