AML Governance Analyst

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. As our AML Governance Analyst, you’ll play a key part in delivering a world class governance and Quality Assurance function, getting hands-on with full and accurate EDD review assessments and quality assurance, together with internal AML tool management. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: EDD assessment and quality assurance: Full and accurate assessments of medium and high-risk case work completed by the EDD team on Betway Customers which will include: A review of all account information across various internal software applications A review of all information available on open-source information Quality Assurance of EDD case work from the EDD team Assessment of completed Medium and High-risk EDD cases Exercise restriction / withhold or release certain transactions when required to do so (via instruction or decision, as per guidelines set by the Head of Financial Crime Operations, Risk and Fraud & MLRO). Liaise with internal stake holders who will be required to contact customers to request, discuss, explain and assist with document requirements in line with the EDD review. Evaluate documentation to understand volume and source of wealth against the account activity. Internal tool management/project work Monitoring of the customer risk rating tool alerts 3rd Party Provider Checks Work collaboratively with the EDD team and Head of Financial Crime Operations, Risk and Fraud & MLRO at all times Regulatory reporting production & submission Production and submission of regulatory reporting Aiding the investigation team with analysis of data from Requests for Information (RFIs) Submission of Casino Disbursement reports covering the Ontario Market Ad-hoc duties may be required from time to time. This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: Clear, confident communication (written and verbal), and the ability to breakdown complex ideas A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals Strong organisational skills and the ability to manage multiple projects without dropping the ball Exceptional attention to detail and a commitment to high‑quality work Adaptability – you stay sharp, productive and positive in fast‑moving environments Fluent in English – strong written and verbal communication skills Degree / diploma or Certification in Risk Management, Compliance, Legal or related fields Minimum of 12 months experience within AML environment Strong understanding of regulations, processes, policies and procedures Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Intermediate to advanced knowledge of Microsoft products (Excel and Word) Financial Crime Compliance & Responsible Gambling Knowledge Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back. Our Employee Assistance Programme offers resources for you and your family. Group Life Cover Funeral Fund Benefit Income Continuation Benefit Medical Aid Subsidy Retirement Annuity Subsidy Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!