AMOS Admin

About us: Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise. Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction. We are seeking an experienced AMOS Admin to join our team and provide essential administrative and technical support for our AMOS (Aircraft Maintenance and Operations System) platform. You will work closely with our operations and technical teams to ensure smooth system performance, manage user access, and support our internal and customer-facing AMOS deployments. This is a fully remote role offering the flexibility to work from anywhere while making a direct impact on our aviation software solutions. Required Experience: 2+ years of experience in systems administration, AMOS administration or similar aviation software platform support Strong understanding of user access management, database administration and system security best practices Excellent communication skills with ability to work effectively across technical and non-technical teams Proactive problem-solving approach with attention to detail and ability to manage multiple priorities Commitment to maintaining confidentiality and adhering to aviation industry compliance standards Key responsibilities & duties include: Manage user access, permissions and account administration across AMOS environments, ensuring security protocols are maintained Provide first-line technical support to internal teams and coordinate with engineering for escalated issues Perform system configuration, maintenance and routine administrative tasks to ensure optimal AMOS performance Monitor system health, generate reports and escalate critical issues to appropriate teams Assist with data migration, system updates and deployment activities across development, staging and production environments Document processes, standard operating procedures and maintain up-to-date knowledge base articles for the AMOS platform Collaborate with cross-functional teams to gather requirements and support continuous improvement initiatives Desirable Experience: Experience with aviation maintenance management systems or airline operations Familiarity with cloud platforms (AWS, Azure) and database management systems Knowledge of data security frameworks and compliance requirements in the aviation sector Experience with IT ticketing systems and service management tools What’s in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer: Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you! Not for you? Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities. P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people. At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. Your personal data Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be: Used lawfully, fairly and in a transparent way Collected only for valid purposes and not used in any way that is incompatible with those purposes Relevant to the purposes we have told you about and limited only to those purposes Accurate and kept up to date Kept only as long as necessary for the purposes we have told you about Kept securely If you would like to contact us about your data, please use the following address: [email protected]