Analyst, Business Intelligence & Operations

About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Analyst, Business Intelligence and Operations supports the Corporate Development and Strategy team by advancing strategic priorities, business transformation efforts, and operational decision-making through data-driven insights, business intelligence, and technology-enabled solutions. This role manages and enhances Power BI dashboards and related business intelligence tools that provide visibility into key performance indicators, trends, and operational metrics. Serving as a business-facing owner of dashboards and strategic platforms, the Analyst partners with stakeholders to understand business needs, translate them into reporting and technology requirements, manage ongoing enhancements, and coordinate with internal technical teams or external vendors when specialized support is needed. The role also supports corporate development and strategy initiatives through research, analysis, business case development, project coordination, and evaluation of new opportunities. Additionally, the Analyst identifies responsible and practical applications of AI, automation, and emerging technologies to improve workflows, strengthen analysis, enhance decision-making, and support execution of strategic priorities. Responsibilities Business Intelligence & Dashboard Management Own the ongoing management, maintenance, and enhancement of Power BI dashboards and other business intelligence solutions that provide visibility into key performance indicators, business trends, and operational metrics. Partner with stakeholders to understand business questions and reporting needs and translate them into meaningful dashboards and visualizations. Monitor data accuracy, refresh schedules, and dashboard performance; troubleshoot routine issues; and coordinate with technical resources when more complex data or systems support is required. Continuously identify opportunities to use business intelligence to strengthen strategic and operational decision-making. Strategic Platforms & Technology Enablement Manage business-facing platforms and technologies that enable strategic objectives, including innovation platforms, virtual data rooms, and other tools used by the Corporate Development and Strategy team. Gather and document business requirements, manage relationships with external vendors, coordinate platform enhancements, and ensure tools are effectively configured and utilized. Serve as a knowledgeable business owner who can connect organizational needs with technology capabilities without functioning as an IT engineer or system developer. Corporate Development & Strategic Initiatives Advance Corporate Development and Strategy initiatives through research, data analysis, business case development, and evaluation of strategic opportunities. Synthesize quantitative and qualitative information to identify trends, develop insights, and inform recommendations. Partner with leaders and cross-functional stakeholders to gather information, monitor strategic initiatives, and help translate organizational priorities into actionable plans. Support the development and execution of new business initiatives and other projects that advance organizational growth and transformation. AI, Automation & Process Innovation Explore and recommend practical applications of AI, automation, and emerging technologies that can improve strategic analysis, workflows, reporting, communication, and project execution. Stay current on evolving AI capabilities and identify opportunities to responsibly integrate AI-enabled approaches into the team's work. Partner with appropriate stakeholders to evaluate solutions and support adoption while considering organizational requirements related to security, privacy, and responsible technology use. Special Projects and Team Support Participate in special projects, research assignments, presentations, documentation, and other Corporate Development and Strategy activities as business needs arise Knowledge Sharing and Documentation Develop and maintain process documentation, user guidance, and other resources that support the effective adoption and sustainable use of business intelligence tools, platforms, and technology-enabled processes. Qualifications Required Field of Study: Bachelor's degree in Business, Computer Science, Data Science, Information Science, Business Analytics, or a related field; or equivalent relevant work experience. Minimum Years of Experience Required: 3+ years of progressively responsible experience in business intelligence, data analytics, business operations, corporate strategy, technology enablement, or a related business-facing analytical role. Description of Minimum Experience Required: 2+ years of experience working with Power BI or similar business intelligence and data visualization tools, such as Tableau or Looker. Experience supporting business intelligence, analytics, business operations, strategy, or cross-functional initiatives. Experience working with Power Automate or similar workflow automation tools. Experience with Salesforce or similar CRM systems. Experience gathering and translating business requirements into practical technology, reporting, or process solutions. Experience working cross-functionally with business stakeholders and communicating technical or complex information to non-technical audiences. Ability to synthesize complex information and communicate insights in a clear, concise, and actionable manner. Demonstrated ability to manage multiple priorities and move projects forward in an evolving business environment. Experience identifying and applying AI to improve efficiency in a professional environment, while applying responsible AI, data privacy, and governance considerations Preferred Field of Study: Bachelor's degree in Business, Computer Science, Data Science, Information Science, Business Analytics, or a related field; or equivalent relevant work experience. Preferred Years of Experience: 5+ years of progressively responsible experience in business intelligence, data analytics, business operations, corporate strategy, technology enablement, or a related business-facing analytical role, preferably within a corporate development, strategy, transformation, or growth-oriented environment. Description of Preferred Experience: Experience supporting corporate strategy, corporate development, strategic planning, or business transformation initiatives. Experience managing or coordinating relationships with external technology vendors. Working knowledge of SQL and data querying. Strong understanding of statistical and analytical concepts. Experience with innovation management platforms, virtual data rooms, or similar business technology platforms. Experience identifying and implementing practical AI or automation use cases in a business environment. Certification and Licensing Preferred: Relevant certifications in Power BI, business intelligence, data analytics, project management or AI While this position may offer remote/hybrid opportunities; on-site presence may be required periodically based on business needs, team priorities, or to support the essential functions of the role. Occasional travel may be required to attend company-sponsored events, meetings, trainings, or other business activities necessary to support the responsibilities of the position. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $66,328.00 - USD $99,545.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits