Description We are looking for a motivated Cloud Analyst with 2–3 years of hands-on experience to support our GCP-centric multi-cloud infrastructure operations. The ideal candidate will assist in monitoring, maintaining, and optimizing cloud environments, working closely with senior cloud engineers and architects on day-to-day operational tasks, reporting, dashboards, and automation initiatives across our production platforms. Key Responsibilities Monitor GCP infrastructure health, performance, and cost using Cloud Monitoring, BigQuery, and related tooling Assist in incident triage, ticket management (Jira), and basic troubleshooting of cloud resources Support IAM access reviews, security audits, and compliance checks (e.g., public GCS bucket exposure, role assignments across projects) Generate and maintain operational dashboards and reports for stakeholders and team leads Assist with routine automation using Terraform, gcloud CLI, or Python/Bash scripting (e.g., lifecycle policies, IAM provisioning) Support patching, backups, and basic configuration management activities on GCE/GKE workloads Document standard operating procedures (SOPs) and maintain runbooks Coordinate with senior engineers on escalations, change requests, and CSPM/security remediation items Participate in on-call rotation for basic L1/L2 support (as applicable) Required Skills & Qualifications 2–3 years of experience in a cloud operations, IT infrastructure, or DevOps-adjacent role Working knowledge of Google Cloud Platform (GCP); exposure to AWS or Azure is a plus Basic understanding of networking concepts (VPC, subnets, firewalls, load balancers, Cloud NAT) Familiarity with Linux server administration fundamentals Exposure to Infrastructure-as-Code tools, especially Terraform Basic scripting skills (Python or Bash) Understanding of ticketing/reporting tools (Jira or similar) Good communication skills and ability to work in a collaborative team environment Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience) Nice to Have Cloud certification (e.g., GCP Associate Cloud Engineer) Exposure to Kubernetes/GKE and containerized workloads Familiarity with Check Point firewall administration or RPA tools such as UiPath Understanding of ITIL/incident management processes Exposure to HIPAA/HITRUST or other compliance frameworks What We Offer Mentorship from senior cloud architects and engineers Hands-on exposure to enterprise multi-cloud environments Clear career growth path toward Cloud Engineer / DevOps Engineer roles Competitive compensation aligned with market standards Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Learn more about MRO
Developer, Platform Engineering(Genesys Cloud (CCaaS),Python or JavaScript )
Genesys
Engineering Manager Cloud
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