I. Job Summary
Under general supervision, conducts business process analyses, needs assessments, and preliminary cost / benefit analyses in an effort to align business solutions with the company strategy and initiatives. Undertakes projects requiring specialized business knowledge and decision making that will influence others across the company to adopt newly re-engineered processes into WM business units.
II. Essential Duties and Responsibilities
Assist with testing, process documentation, training, and post-implementation support
Lead or support cross-functional projects and continuous improvement initiatives
Analyze data, processes, and workflows to identify improvement opportunities and root causes of issues
Works with management, and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
Assists with projects plans, and coordinates resources to accomplish project tasks.
Conducts business processes and systems analysis while considering the business implications to the current and future business environment.
Assists with deliverables, cost, schedule and quality of one or more enterprise solutions projects.
Reviews progress and evaluates results for accuracy and efficiency.
Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
Drives the project(s) and the organization toward achieving business results.
III. Qualifications
A. Required Qualifications
Bachelor's Degree (accredited), or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience
3 years relevant experience (in addition to education requirement)
B. Preferred Qualifications
Strong technical and process improvement skills
Ability to analyze workflows and document business and technical requirements to support process improvement
Ability to manage multiple priorities and work effectively in a cross-functional environment
PMI Certification
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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