Analyst, People Operations

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Analyst, People Operations supports core People Team functions and ensures smooth execution of employee lifecycle processes. This role will deliver Tier 1 support to Team Members and People Leaders, maintaining compliance, and contributing to continuous improvement across the People Team. This is a 100% remote role. Candidates can be located in any of the 50 states. ESSENTIAL FUNCTIONS: Provides Tier 1 support by delivering timely, consistent guidance and issue resolution across People Team topics using internal knowledge bases and systems. 70% Processes employee lifecycle events, ensuring data accuracy and compliance. 10% Administer Unemployment Insurance and Worker’s Compensation claims, including initial incident responses and coordination with insurance carriers. 5% Handles employment verification requests, including vendor coordination, verbal/written responses, and completion of loan forgiveness forms. 5% Maintains personnel files in accordance with data confidentiality and retention policies. 5% Supports new People Team initiatives and contributes to continuous process enhancements. 5% EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: Bachelor's Degree in Human Resources or related field. Years of experience: 1-3 years of HR generalist/coordinator experience Experience with ServiceNow and Workday preferred. KNOWLEDGE, SKILLS, AND ABILITY: Demonstrated knowledge of HR best practices and experience delivering professional, policy-aligned guidance. Strong verbal and written communication, analytical, and customer service skills. Proven ability to manage workload and maintain attention to detail in fast-paced, high-pressure environments. Skilled at building relationships and fostering collaboration with geographically dispersed teams to support a cooperative work culture. PHYSICAL REQUIREMENTS: Work is normally performed in a typical interior/office work environment. The starting rate is $28.00 to $30.00 per hour. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.