Analyst, Quality Assurance

Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles Create and execute test plans and scripts that will determine optimal application performance according to specifications Ensure existing test scripts are revised as applications are enhanced over time Work on cross-departmental teams to review user stories and UI/UX specifications to create thorough testing requirements Verify and revise quality assurance standards as needed Enforce and monitor adherence to quality standards Conduct sprint reviews/demos of new functionality to stakeholders Superior knowledge of the Software Development Project Life Cycle (Agile/Scrum) Ability to provide risk assessment during backlog refinement, sprint planning and development sessions Ensure that testing activities allow applications to meet business requirements and user stories, fulfill UI/UX specifications, and identify existing or potential issues Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems and projects across the organization Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, stress, performance, and acceptance testing methods Make recommendations for improvement of applications to programmers and software developers or engineers Communicate test progress, test results, and other relevant information to scrum team, stakeholders, and management Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications Analyze formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications Cultivate and disseminate knowledge of quality assurance best practices Participate in the definition and maintenance of automated test plans and scripts Participate in planning and execution of stress and load testing of sites and features Explore opportunities to continuously improve quality assurance processes, procedures, and protocols Mentor and coach junior level quality assurance team members College diploma or university degree in software engineering, computer science, or business administration and/or 5 years equivalent work experience 4 years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing 2 years direct experience as a lead tester for major application integration and/or major application product release Strong knowledge of system testing best practices and methodologies Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software Excellent written and oral communication skills Excellent listening, presentation, and interpersonal skills with demonstrated ability to communicate ideas in both technical and user-friendly language Ability to integrate technical and quality assurance knowledge into existing work process environment Able to prioritize and execute tasks and ability to work in a team-oriented, collaborative and fast paced environment Results-oriented, product-focused, and an excellent ability to work with cross-functional teams. Excellent analytical and problem-solving abilities Experience with JIRA issue tracking software Keen attention to detail