AOG/Aviation Specialist

The schedule for this position is Tuesday - Saturday, 1200 - 2000 EST About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You’ll Do We are seeking a highly skilled Aviation/AOG Operations Expert in Logistics to operate in the critical supply chain and logistics processes related to Aircraft on Ground (AOG) situations. The ideal candidate will possess in-depth knowledge of aviation logistics, particularly in the rapid response and handling of time-sensitive parts, materials, and services essential to minimizing aircraft downtime. The role requires exceptional problem-solving abilities, an understanding of aviation regulations, and a commitment to operational efficiency under pressure AOG Response Management Serve as the primary point of contact for all AOG incidents, coordinating with suppliers, service providers, and internal teams to ensure prompt resolution. Develop and execute logistics strategies to expedite the delivery of critical aircraft parts and services, ensuring minimum aircraft downtime. Monitor AOG cases and provide real-time status updates to relevant stakeholders, including airlines, maintenance teams, and operations managers. Manage end-to-end logistics processes, including the procurement, transportation, and delivery of aviation parts and components in response to AOG situations. Collaborate with global suppliers and third-party logistics providers (3PLs) to ensure timely and cost-effective solutions. Regulatory Compliance Ensure all logistics activities comply with aviation safety regulations, international trade laws, and customs requirements. Maintain accurate documentation for all transactions, including import/export compliance, hazardous materials handling, and certification of parts What You’ll Bring Minimum of 5 years of experience in aviation logistics, supply chain management, or AOG operations. Proven track record of managing AOG logistics in a fast-paced and high-pressure environment Experience working with global suppliers and third-party logistics providers (3PLs). In-depth knowledge of aviation regulations, aircraft parts, and maintenance operations Excellent communication and coordination skills, with experience in managing cross-functional teams Ability to work flexible hours, including nights and weekends, to address urgent AOG situations. Ascent’s Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, Vision Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay Salary Range: $24 - $27