Appian Consultant

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside. We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others. Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity. Its time to burst the bubble, and we will do it together! What You'll do: - Review bugs and develop enhancements across multiple banking applications, including Mortgage Contract Amendments, Mortgage Discharges, Loan Repayments and Settlements, Customer Transfers, Account Changes, and shared components used by multiple applications; - Develop applications from scratch in close collaboration with business analysts; - Support and monitor testing activities carried out by QA testers and business users; - Collaborate with the production support team to investigate production issues and identify root causes; - Review bugs and develop enhancements for multiple Blue Prism robotic process automation (RPA) solutions; - Perform annual updates to the SME Leader application process, implementing changes required to accommodate differences in yearly IES forms; - Support and monitor testing activities carried out by business users for Blue Prism solutions; - Perform data discovery activities to identify data sources for new Celonis dashboards; - Collaborate with business stakeholders to define dashboard metrics and analytical requirements; - Build data models in Celonis, typically using data extracted from databases into Excel, and develop dashboards based on existing models; - Contribute to process mining initiatives, including projects related to card operations and fraud analysis; - Hybrid work model in Porto or Lisbon; Who You Are: - Experience developing and maintaining applications using Appian; - Experience developing and maintaining robotic process automation (RPA) solutions with Blue Prism; - Experience collaborating with business analysts to gather and implement functional requirements; - Experience supporting functional, integration, and user acceptance testing (UAT); - Experience investigating production issues and performing root cause analysis; - Knowledge of process mining concepts and dashboard development using Celonis; - Experience with data modelling and transforming data from relational databases and Excel sources; - Ability to work closely with business stakeholders to define metrics and reporting requirements; - Fluent in portuguese and english; What you'll get: - Wage according to candidate's professional experience; - Remote Work whenever possible; - Delivery of work equipment adjusted to the performance of functions; - Benefits plan; - And others. Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries. Are you ready to step into a diverse and inclusive world with us? Together we will promote uniquess!