Caseworker I
FT / PT Status –
Full Time
Salary –
$19.24 - $28.86
Remote Work / In-Office –
Hybrid
Recruiter –
Josh Stover | [email protected] | 801.538.4251
Application Deadline –
August 14, 2026
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Key Responsibilities
Answer
calls that come into the APS phone system.
Gather
information and enter it into the APS database.
Process
reports received through electronic means as well as by phone.
Read
and assess information gathered to make sound decisions regarding abuse,
neglect, and exploitation.
Use
critical thinking to apply statute and rule to the reports received by APS
and make decisions regarding the reports.
Apply
trauma informed care principles while taking information from callers by
phone.
Professionally
be able to gather information regarding situations of abuse, neglect, or
exploitation from callers while showing sensitivity and tact.
Use
common computer programs and be proficient in spelling, grammar and typing.
Educate
others on the role of APS.
Provide
appropriate referrals to other agencies to callers in need.
Qualifications
Minimum or "day-one" qualifications:
A
Bachelor's Degree in Psychology, Sociology, Social Work, Family &
Human Development, Criminal Justice, Gerontology or a closely related
field is preferred. You will also qualify if you have at least 4
years of paid employment or volunteering working with older adults and/or
people with disabilities (vulnerable adults). This employee will
operate under close and regularly provided professional
supervision.
Preferred or trainable/on-the-job qualifications:
Preference
may be given to those that speak Spanish.
About the Role
Location
– 288 North 1460 West, Salt Lake City, UT 84116
Background Check Required
– You
must successfully pass a criminal history check
Drug Test Required
– No
Schedule Code
– B - Competitive Career Service -Employment in this position
requires a probationary period
Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah
,
click here
.
Other benefits may include:
Job Stability:
Enjoy the security and reliability of employment within a well-established organization.
Career Growth:
Develop valuable skills and gain opportunities for leadership within a large organization.
Meaningful Work:
Contribute to an important service that benefits the community and supports organizational goals.
Supportive Work Environment:
Be part of a team that values cooperation, strong work ethics, and mutual support.
The Agency
For more information on the Division of Aging and Adult services within the Department of Health and Human Services,
click here!
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Supplemental Information
Only applicants invited to interview will be notified.
Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
All DAAS job offers are contingent upon passing a Background Screening Application (BSA).
Must have a valid Utah driver's license.
Physical Requirements
Moderate: Some of the work performed requires some physical exertion. You may be required to stand; walkover rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.
Working Conditions
High Risk: Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc.
Some special risks which may require the use of special safety precautions e.g., entering clients' homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.