AR Cash Applications Specialist

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Since 1956, TAPCO has provided standard and custom traffic safety and parking solutions to government agencies and private businesses across the U.S., Canada, and beyond. Headquartered in Brown Deer, Wisconsin, we continue to grow with over 300 team members nationwide. We’ve been recognized as a Top Workplace (2021 & 2023) by the Milwaukee Journal Sentinel , based entirely on employee feedback. What TAPCO Has to Offer You: We invest in our people with a strong benefits package and growth opportunities: Four weeks of paid parental leave with no waiting period 10 paid company holidays Paid vacation and personal time Company-paid training and tuition reimbursement to support your career development Comprehensive medical, dental, and vision coverage Short-term and long-term disability insurance 401(k) plan with generous employer match — fully vested from day one The Accounts Receivable Cash Applications Specialist is responsible for the accurate and timely application of customer payments to open receivables, resolving payment discrepancies, and supporting the month-end close. This role partners closely with Collections, Customer Service, and Sales to ensure customer accounts are current and cash is properly recorded in accordance with company policies and internal controls. Responsibilities: Apply customer payments daily (ACH, wire, credit card, lockbox, checks) to the appropriate invoices in the ERP system, ensuring accuracy and completeness. Download and reconcile bank activity to daily cash receipts; prepare cash posting batches and supporting documentation. Research and resolve unapplied cash, short pays, overpays, duplicate payments, and other variances; coordinate with customers and internal stakeholders to obtain remittance details. Process and reconcile lockbox files, EDI remittances, and customer portals as applicable. Maintain accurate records of cash application, adjustments, and account activity; ensure proper audit trail and adherence to internal controls (e.g., segregation of duties). Support AR aging accuracy by clearing misapplied payments and ensuring invoices are properly matched. Prepare and post approved adjustments (write-offs, discounts, deductions) in accordance with policy; route items requiring approval to appropriate owners. Assist with month-end close activities, including cash reconciliation, reporting, and support for AR-related journal entries as assigned. Respond to internal and external inquiries regarding payment status, account balances, and remittance applications. Identify opportunities to improve cash application efficiency and accuracy; support process documentation and standard work. Support special projects such as ERP upgrades, bank transitions, lockbox implementations, and automation initiatives. Contribute to reducing Days Sales Outstanding (DSO) through timely and accurate cash application. Utilize Microsoft Excel to analyze and manage data, including VLOOKUP/XLOOKUP, pivot tables, INDEX/MATCH, and other functions. Job Requirements, Skills, and Abilities: Associate’s degree in Accounting, Finance, or Business preferred or equivalent hands-on experience in cash application. 2+ years of experience in cash application, accounts receivable, or high-volume payment processing. Strong understanding of cash application processes, including payment posting, reconciliation, and handling unapplied or misapplied cash. Experience working in ERP/accounting systems and/or lockbox platforms (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics). Advanced Microsoft Excel skills (lookups, pivot tables) with the ability to work efficiently with large data sets. High attention to detail with strong analytical and reconciliation skills, including experience leveraging tools (including AI). All your information will be kept confidential according to EEO guidelines.