Remote Assistant – Real Estate Operations
Horizon Homes Realty is looking for a highly experienced, organized, and proactive Remote Assistant to support our real estate operations in Florida.
This is not an entry-level position. We are looking for someone who can work independently, manage multiple priorities at the same time, communicate professionally with clients and agents, and take ownership of tasks from beginning to end.
Main Responsibilities
- Answer and manage incoming phone calls, emails, text messages, and client inquiries.
- Follow up consistently with buyers, sellers, tenants, landlords, agents, and vendors.
- Manage calendars, appointments, showings, reminders, and deadlines.
- Maintain and update our CRM accurately.
- Follow up on leads and make sure no opportunity is left unattended.
- Assist with rental transactions, applications, tenant documentation, lease follow-ups, association requirements, and property management matters.
- Communicate with listing agents, cooperating agents, title companies, HOAs, landlords, tenants, vendors, and other parties involved in transactions.
- Request and organize documents such as proof of income, credit reports, background checks, contracts, applications, and supporting documentation.
- Monitor pending transactions and follow up on outstanding items until completion.
- Prepare professional emails, messages, reports, and internal notes.
- Organize files and maintain accurate records of communications and transaction activity.
- Assist with administrative tasks related to active listings, offers, rentals, closings, and property management.
- Escalate urgent or important matters immediately when necessary.
What We Are Looking For
- Preferred experience as a senior administrative assistant, executive assistant, real estate assistant, transaction coordinator, or similar role.
- Previous experience in U.S. real estate is strongly preferred.
- Excellent written and spoken English.
- Spanish is highly preferred.
- Excellent telephone communication skills.
- Experience with CRM systems. Experience with Pipedrive is a plus.
- Ability to manage a high volume of calls, texts, emails, and follow-ups.
- Strong organizational skills and attention to detail.
- Ability to prioritize urgent matters without losing track of pending tasks.
- Comfortable working with contracts, applications, reports, spreadsheets, and real estate documentation.
- Professional communication and strong customer-service skills.
- Ability to work independently without constant supervision.
- Reliable internet connection, computer, headset, and professional workspace.
Important
We are looking for someone who understands that follow-up is one of the most important parts of the position.
Tasks cannot simply be marked as completed without actually being completed. Calls, messages, emails, and pending matters must be followed through until there is a response or resolution.
The ideal candidate is someone who:
- Does not wait to be reminded about pending tasks.
- Takes initiative.
- Keeps accurate notes.
- Responds quickly to clients and agents.
- Uses phone calls as a primary communication method when a matter requires immediate attention.
- Understands the importance of deadlines in real estate transactions.
- Can work under pressure while maintaining accuracy and professionalism.
Schedule
Full-time remote position
Monday through Friday
10:00 AM to 6:00 PM Eastern Time
Candidates must be consistently available during these hours.
About Us
Horizon Homes Realty works extensively with residential real estate transactions, investments, rentals, property management, and international clients throughout Florida.
Our team handles a high volume of transactions and client communications, so we are looking for someone who is experienced, dependable, and capable of becoming an important part of our daily operations.
- To apply, please send your resume and a brief description of your experience with real estate, CRM systems, customer service, and administrative support, your expected monthly salary / salary expectations for this full-time position to [email protected]